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NAPA Auto Parts - Speights Auto Parts Inc

  1. Arkansas
  2. Russellville Store

Reviews, get directions and contact details for NAPA Auto Parts - Speights Auto Parts Inc

NAPA Auto Parts - Speights Auto Parts Inc
Address: 110 S Verona Ave, Russellville, AR 72801, USA
Phone: (479) 968-4844
State: Arkansas
City: Russellville
Zip Code: 72801


Opening Hours

Monday: 6:00 AM – 5:30 PM
Tuesday: 6:00 AM – 5:30 PM
Wednesday: 6:00 AM – 5:30 PM
Thursday: 6:00 AM – 5:30 PM
Friday: 6:00 AM – 5:30 PM
Saturday: 7:30 AM – 4:00 PM
Sunday: Closed

Update Info

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Reviews
A place you can go and everybody ready to help and if they dont have it they can get it the next day and big Mike makes it happen
7 years ago (12-02-2018)
Great place to get vehicle parts
7 years ago (08-03-2018)
Excellent service from the staff.
7 years ago (08-04-2018)
they have people that has been there for many years lots of Experience and very Courteous very good business people
7 years ago (19-10-2017)
This review has to do with the machine shop that is connected to this NAPA. I brought in some rotors that needed to be turned. When i walked through the front door towards the counter there was one of the two gentleman that I recognized, from previous business there, talking to a customer on the phone. I had two rotors that I had wiped down very well before bringing them in, and i gently sat them on the counter to rest my hands. I still had my hands on them as they were only barely resting on the edge on the counter while I sat at on the bar stool. When the machinist turned around, and while still listening to the phone, he rudely motioned me to get them off the counter top. I immediately took them off the counter and rested them in my lap. About 10 seconds after that, his phone call ends and he tells me to set my "stuff over there" with out pointing or even looking at where he wants me to set it. He walks over to a rack that's sitting by the front door. This rack is covered in shop rags and is covered in, what looks to be, other customers nice shiny engine components. He pats his hand very hard and loud on the top of the rack and says, not once, but twice to put the rotors up hear. After all that, I still cant believe I didn't walk out right then. I then proceeded to ask him if he thinks a small groove can be taken out of one of the rotors. I pretty much assumed before coming in that its was too bad and would need replacing. After I asked the question he immediately responded, in a rude tone once again, that he would have to measure it first before he could tell me. I was completely fine with that and figured that was probably what he would have to do anyways. After that rude response I grabbed my rotors and left. The time before this I needed them to do some work for me, pressing a axle bearing on the shaft, I had dealt with another gentlemen who was very polite and never talked down to me like I was ignorant about everything. I'm old enough to know that i don't know everything but you don't need to talk to me like I'm a child. I hope the gentleman i dealt with was having a bad day and doesn't treat every customer this way. That is a terrific was to loose a lot of business. I myself will most likely never go back there again for anymore work. EXTREMELY unprofessional to act that way towards a customer!
9 years ago (21-11-2015)
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