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New West Physicians

  1. Colorado
  2. Littleton Doctor

Reviews, get directions and contact details for New West Physicians

New West Physicians
Address: 8199 Southpark Ln, Littleton, CO 80120, USA
Phone: (303) 730-3332
State: Colorado
City: Littleton
Zip Code: 80120


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Reviews
Great service, well coordinated and friendly staff! Great experience every time.
8 years ago (16-11-2017)
I have had the best experience with this office. I am a tough critic, having worked in healthcare for about 16 years, and healthcare leadership for about six years. Every staff member I have encountered in this office is courteous and professional. My physician, "Dr. V", is extremely intelligent. He takes a lot of time with you, never rushes you, and listens attentively. When I mentioned above that he is intelligent, he is able to explain things in great detail, and is very confident in his medical knowledge. I've been to a lot of PCPs, but none have impressed me as much as him in the short couple visits I've had with him. The only negative I would give is the wait times on the phone. However, this is usually an issue, because the staff gives their patients full attention when speaking to you.
9 years ago (05-04-2016)
No follow-up! They FINALLY agreed to send us to a pulmonary Dr, who recommended a sleep study. New West would NOT allow that Dr to do the test, we had to use them. Got a phone call there it was severe sleep apnea and needed a CPAP devise. NEVER, in 6 months have they asked for the card in the devise to get info. When we went for the intitial 30 day follow-up they had no info on the device performance. Stay on top of things because they don't seem to care as much about patients as keeping profits "in house".
9 years ago (06-06-2016)
I'll preface this by saying I don't write many reviews. It takes a particularly terrible or outstanding experience for me. Do not go to New West Physicians. At least this location. I was referred there for a very personal/sensitive issue, so I was already a little anxious. It started with the very rude front desk lady. She gasped and gave me a very dirty look when I told her I had filled out most of the pre-patient paperwork, but had a question on a few sections. She saw that I had printed the forms on both sides of the paper and gave another sigh of disappointment and said "we can't accept this". Ok. Sorry. Then she asked if I had a co-pay, and I wasn't sure so I said "I'm not sure". She said "What?" in a very annoyed tone. So I repeated. Then she literally said "You don't know if you have a co-pay?". It was a new insurance plan for me and I honestly didn't know or forgot. It's usually on the card, but it wasn't for mine. Then I finally see the doc who (was clearly in a rush) walked in right away and asked a few canned questions about where I'm from, if I like it, blah blah. Which is fine, but when she incorrectly repeats back my answers a few minutes later, it tells me she really wasn't listening. My particular issue wasn't even really addressed, we sped through a series of questions, she gave some generic responses, she forgot I said I would like a physical so I reminded her of that, and just generally felt like she wanted to get to the next patient to make more money. I've never felt more like a number, getting rushed in and rushed out. Then on the way out, I was asked again if I have a co-pay, which I still didn't know the answer to. I honestly feel more valued when I go through a transaction at King Soopers or Sprouts. I've heard this isn't specific to this location, but just beware. Probably the worst doctor's office experience I've ever had.
10 years ago (28-02-2016)
They always get me in right away every time I need it. I have had many many terrible experiences with a lot of doctor offices and this is the office for me!
9 years ago (09-08-2016)
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