Northern Arizona VA Health Care System

Reviews, get directions and contact details for Northern Arizona VA Health Care System

About

The Northern Arizona VA Health Care System provides for the health care needs of Veterans in the Northern Arizona area. Find more details of our services at our Web site http://www.prescott.va.gov/.

Story

We have a commitment to serve Veterans, as they once served our country. The Emergency Department is open 24/7 to serve registered Veterans. The Northern Arizona VA Health Care System provides inpatient and outpatient care at the Bob Stump VAMC in Prescott, Arizona and also provides outpatient care at community based outpatient clinics (CBOCs) in Anthem, Flagstaff, Cottonwood, Kingman and Lake Havasu City, Arizona. It also provides Telehealth Care in Holbrook, Page, Tuba City, Polacca and Kayenta with an IHS Clinic in Chile and a mobile clinic.

The Northern Arizona VA Healthcare System is part of the Veterans Integrated Service Network (VISN) 18 and serves a population of about 26,000 Veterans in a primary service area that includes six counties in North Central Arizona. Our employees are a dedicated team, and working together, we are "Keeping the Promise to America’s Veterans."

Address: 500 AZ-89, Prescott, AZ 86301, USA

Phone: (928) 445-4860

Website

State: Arizona

City: Prescott

Zip Code: 86301

Opening Hours

Monday: 7:30 AM – 4:00 PM
Tuesday: 7:30 AM – 4:00 PM
Wednesday: 7:30 AM – 4:00 PM
Thursday: 7:30 AM – 4:00 PM
Friday: 7:30 AM – 4:00 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews

Absolutely the worst V.A Hospital I Have Ever Seen. Seems as though the people there are there to only get paid, NOT TO DO A JOB! .......
Friendly to talk to. But fail at their jobs. No returned calls, don't answer phones, transfer you to the next, the next And The NEXT etc....

Since September this year,STILL Waiting for a mental Health
Appointment.Now, I'm suppose to have two surgeries to correct an infection This V.A. said I don't have. They suppose were to send my bloodwork results to my Dr, Never Happened And I'm Still getting the run around.

 7 years ago (21-12-2017)

Absolute scary treatment in the E.R. dept. Nurses just use their own "discretion" to start IV's and also to pull numerous blood samples, without a doctors orders, and being unnecessary  and unused.Then, supervisor LIES and tells me that is normal protocol. REALLY? Then, WHY did the nurse apologize to me before I left? Took 5 hours just to leave with an oral antibiotic for a condition I have had several times, and told them what it was to begin with! They were rude, and treat us as if we have ZERO KNOWLEDGE. Argumentative staff. I will TRY to never go there again! They were WRONG about several important things regarding my health and treatment. Luckily....i am well versed, and alert. I ask questions, and press the issue if the answer is not right. BE ALERT!!! KNOW WHAT THEY ARE DOING, AND WHY!!

 7 years ago (24-08-2017)

OK service for the most part. I have been misdiagnosed there a couple of times with heart problems and had to go to YRMC to correct the problems.
Watch your meds list. At least the team I was assigned to did not keep up with notices I sent them about doctors other than VA prescribed or changed for me. If you wind up in the hospital there they may try to give you meds based on an old list they have.
They also think they have the best and cheapest meds but I have found for other than covered RX under my disability I am better of price wise at other pharmacies.

 7 years ago (18-12-2017)

Went to check on benefits. Cory was the best. Very knowledgeable and professional

 7 years ago (05-12-2017)

Looking at other reviews they are all over the place. The staff here that i've interacted with has been kind and considerate.
Since i came to this VA it seems that the situation has deteriorated. long waits for appointments unless it's heart issue or depression. There have not been MD's available for diagnosis for minor problems. Just nurse practitioners, long waits also, who can not diagnose and prescribe meds.   I had a very  minor skin issue for which photos were  taken and sent to another distant VA who could not make a determination. Told me to continue what i was doing which was decidedly not working. A search on the internet quickly resolved it and luckily the med was an over the counter one. (The pharmacist diagnosed it at a glance).
 My take on this is that this and other VA's are broken because the entire US governmental system is broken. The VA is part of the government who's legislative branch is reviewing the Out of system doctors plan and thus their are holds on many service. This i was told. As i saw and heard that some employees were quiting. Employees in some departments have to work overtime because of a hiring freeze. Same legislative branch review issue so hiring is on hold now. 
The US medical system is broken as is the federal goverment at the moment. This is all, i believe a reflection of the US citizens assumptions of their inherent privilege.

 7 years ago (14-09-2017)

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