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Reviews, get directions and contact details for Olive Garden Italian Restaurant

Olive Garden Italian Restaurant
Address: 620 S Route 59, Naperville, IL 60540, USA
Phone: (630) 355-2818
State: IL
City: Naperville
Zip Code: 60540


Opening Hours

Monday: 11:00 AM – 10:00 PM
Tuesday: 11:00 AM – 10:00 PM
Wednesday: 11:00 AM – 10:00 PM
Thursday: 11:00 AM – 10:00 PM
Friday: 11:00 AM – 11:00 PM
Saturday: 11:00 AM – 11:00 PM
Sunday: 11:00 AM – 10:00 PM


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Reviews
To be completely honest the first impressions of this restaurant wasn't the best. I decided to take my family out for dinner to some place they've never been to before. So I tool them here since my parents adore pastas. We were seated and all was good but they sat us in an area where the server for the area was already clocked out and left. I had to call a waiter nearby and he confirmed that we should have been seated else where but here decided to take upon himself to serve us. It is all thanks to that server whose name escapes me. He made our experience a good one. Bread sticks were hot. Food was perfect temp. Drinks were quickly refilled and napkins were given post haste. Started a bit rocky but we enjoyed our meal. They should hire more servers to make sure that doesn't happen again. Kudos to the server who served us!
7 years ago (08-02-2018)
I had a wonderful experience here today! I came in around 1:30 p.m. with my laptop and the staff was so accommodating with finding me a spot with a plug. They were super nice to the customers and very helpful to each other. The food was delicious as always.
7 years ago (22-03-2018)
It is chain Italian food. Service and food were adequate. It is an older olive garden and definitely not as nice as newer ones. The parking lot is strange as it is one way. As long as you know what to expect your fine.
7 years ago (24-03-2018)
My wife and I enjoy going to Olive Garden once in awhile. We stopped by the restaurant after church. Sat down at the table for approximately 15-20 minutes patiently waiting but still no service. So we asked for service after waiting another few minutes since we still didn’t get any attention. One of the cooks came out and took our orders instead. Later the waitress apologized for poor/delayed service which I appreciated. There were also other customers asking for a napkin and cleaning spray to clean their own table because the table which they were just seated on was dirty. I’m not sure if the restaurant doesn’t have enough hands or have poor service. Either way the experience was not a good one. Hope they can make the necessary changes to allow us to have a enjoyable experience if we decide to dine here again.
7 years ago (14-01-2018)
Almost choked on a piece of glass! On 3/3/18 we decided to have dinner at the Naperville location by the fox valley mall. It was a busy Saturday so we dedicated to order an appetizer before our entrees because we were hungry and thought our food would take at least 20 minutes. Very pleased to say our appetizer came out within minutes and before we could finish it our entrees were ready. On the last bite or so of our appetizer I bit on something very hard that almost broke my tooth! I thought at first it was a piece of cracked black pepper but when I spit it out, it turned out to be a small chunk of glass! Luckily I didn't swallow it! Manager Jackie McLean apologized, took the rest of our appetizer away, and said she would return. So after we finished dinner Manager Jackie McLean never came back to our table like she said she would and try to maybe explain the almost deadly situation! When everything was said and done our hostess compensated us on a free dessert! Very upset with Manager Jackie McLean!
7 years ago (04-03-2018)
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