PA Auto Select

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Address: 320 Boot Rd, Downingtown, PA 19335, USA

Phone: (610) 518-0700

Website

State: Pennsylvania

City: Downingtown

Zip Code: 19335

Opening Hours

Monday: 9:00 AM – 7:00 PM
Tuesday: 9:00 AM – 7:00 PM
Wednesday: 9:00 AM – 7:00 PM
Thursday: 9:00 AM – 7:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: Closed

Update Info

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Reviews

Adequate car dealer is adequate. The salesperson was friendly, helpful, and not pushy. They offered a better financing rate than my credit union. However, when the water pump on the car that I purchased died literally the same day I bought the car, they didn't do anything to dazzle me with reassurances. I had to wait until they were open again, then arrange to have the car towed (it took EIGHT phone calls with the warranty company, and then apparently four hours to get the car less than 20 miles after it was picked up), then wait while the dealer diagnosed the problem and ordered the new part, which couldn't be helped, but did take three days. It's a good thing I had a spare vehicle, since that would have been most of a work week without transportation. The seller never addressed that potential problem. 

The salesperson did drop the vehicle off to me when it was done, which was nice and saved me having to leave work early. He didn't put any extra fuel in the tank to cover the trip, though, so I ended up paying for gas to get my car home. The salesperson was apologetic, but I didn't get the feeling that anybody was particularly concerned with my overall happiness after I signed the paperwork. Overall, it wasn't a terrible experience and it wasn't spectacular. I can't really blame a smaller dealership for not wanting to go over the top with customer service like some larger places. But some token acknowledgment of how bad it was to have my car break down within hours of purchase would have been nice. 

To;dr - if this place has a car you can't live without, buy it here. They probably won't screw you and they're not creepy. If you want the softer customer service experience, go to a larger dealer.

 8 years ago (01-03-2018)

Bought a great used VW EOS from them last week at a very competitive price. Plus very knowledgeable sales force. Would recommend them to anyone interested in a good used auto.

 9 years ago (08-02-2018)

My wife and I recently purchased a used SUV from PA Auto Select. From the minute we pulled onto the lot, Ryan was a pleasure to work with. He stayed well past closing time on two evenings and was very accommodating. He was honest, respectful, and treated us like longtime customers. PA Auto Select made our decision to purchase the SUV an easy one. I would highly recommend Ryan and the entire PA Auto Select team to anyone looking for a quality, well-priced car and a great, stress-free buying experience.

 9 years ago (15-06-2017)

I purchased a 2007 BMW convertible from Ryan awesome experience great service and simple buying process

 9 years ago (21-11-2017)

PA Auto Select is the type of dealership that makes you feel more like an old friend than a customer. Chris worked with me and the length of time it took to bring the loan together. After lots of struggles through the loan company they held the car for me no problem. Was never pressured and was treated with the utmost respect even only being 19. My first dealership car buying experience went well because of the help from the team at PA Auto Select. I highly recommend anyone looking for a car to trust PA Auto Select with their business.

 9 years ago (28-03-2017)

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