PANDORA Jewelry

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Address: 835 N Michigan Ave #8100, Chicago, IL 60611, USA

Phone: (312) 915-0647

Website

State: Illinois

Zip Code: 60611

Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 11:00 AM – 6:00 PM

Update Info

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Reviews

We waited over ten minutes with only one of the sales associates saying barely a half hearted hello. Pandora is not "Claire's". This is not a place you take less than one year old babies. We had been looking in the catalogue at a charm that was over $400USD. I'm sure the owner would have liked that sale. A family had a baby in there scream-crying for at least six minutes straight. There is nothing rude about acknowledging Pandora stores are basically micro sound chambers, a baby's wail reverberates, and it might be more calm away from the bright lights and people. More importantly better for the BABY not being in such a closed space. Add that to being completely ignored; the associates were making it exceedingly clear they were doing fine without our money. We left.

 8 years ago (14-10-2017)

so easy to spend a lot of money here over a period of time. It was my go to spot for gifts always. I believed Pandora to back up their jewelry and to provide excellent customer service. I loved Pandora so much that I always overlooked holiday staff when they did not meet Pandora high customer service standards, because after all they were temps and it was the holidays.  I will never again purchase anything engraved there and I don't ever recommend anyone to purchase anything engraved from Pandora EVER. after almost 8 months of one clean job gone wrong I don't even desire charms anymore. I know I'll continue to receive them as gifts and I'll love them but it's no longer my go to spot for others. I can go on and on but I won't. all I know is, one very special charm that I gave to my daughter when she was 15 symbolize a special moment in our lives, a beautiful moment. now when I look and think of that charm I think of the nightmare it took to get resolved. 8 moths of phone calls, 8 months of "you should have the piece next week" 8 months of frustrations.  in exchange for 8 moths of frustration i'll receive $25 plus a credit for the charm.

 8 years ago (23-06-2017)

If I could give this place a negative star rating I would, they are unprofessional, unorganized, and snotty group of women I've ever meet I will never spend my money with another pandora (notice I didn't capitalize pandora because it wasn't worth the effort) ever again in my entire life or the next an the jewelry is terrible quality, non of the jewelry is real the lie about the quality of the jewelry to increase sales revenue in addition to the fact that the both racially and financially profile their customers.  I hope the whole company goes under in the next year, that is how bad my experience was here at pandora Water Tower.

 8 years ago (30-08-2017)

My first time there I was standing in the store for ten minutes before I find out that you had to be put on a list. My second time was yesterday when I really wanted to buy and receive my free charms but I had worked so I so I didn't make it to the store until 5:45pm at and was told that they were not taking anymore names on the list. 

Update: So I must say I went back to the Pandora store today and had great customer service. I even talked to the manager about my experience she told me I should have asked for her and she would have let me in. 

 10 years ago (28-12-2015)

I went for the special today...adding I am a good...good ...customer usually shopping at Woodfield.  I asked to purchase the Radiant Bloom Charm and was told it was on a Special Bracelet and I could not purchase the charm!!  Really?  If this is what Pandora is doing I will stop purchasing... If you sell a charm it should be for everyone to purchase not just some special bracelet...I am at Northwestern and contemplating returning the whole purchase...so disgusted.  Not like I was asking for it for free.

 10 years ago (27-12-2015)

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