Papa John's Pizza

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Story

Better Ingredients. Better Pizza. Papa John’s. - For Delivery or Carryout, we make a superior pizza from fresh, never frozen dough, all-natural sauce, fresh-cut vegetables, and real meats and cheeses.

Address: 3387 GA-5, Douglasville, GA 30135, USA

Phone: (770) 489-4400

Website

State: Georgia

Zip Code: 30135

Opening Hours

Monday: 10:00 AM – 11:00 PM
Tuesday: 10:00 AM – 11:00 PM
Wednesday: 10:00 AM – 11:00 PM
Thursday: 10:00 AM – 11:00 PM
Friday: 10:00 AM – 12:00 AM
Saturday: 10:00 AM – 12:00 AM
Sunday: 11:00 AM – 11:00 PM

Update Info

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Reviews

If you like cold pizza and a pizza that looks like it was just thrown together when making it this is the place for you. This place sure did go down hill quick.

 7 years ago (05-02-2018)

Me and my wife order here alottt.lol.everytime it's always very friendly and professional on the phone. Amazing pizzas and very courteous delivery people.

 7 years ago (22-11-2017)

Mitchell is the manager and he's rude and didn't seem like he cared about his job at all. Dominos from now on for me. The woman Skye take fixed everything was a blessing. Very sweet!!

 7 years ago (13-09-2017)

I used to LOVE papa Johns ! This time my pizza was cold and definitely not worth 18 dollars for ONE pizza ! Little ceasers tastes better 100%

 7 years ago (24-09-2017)

This was the absolute worst experience simply because of the extremely poor customer service and the shockingly unprofessional and condescending attitudes of both the team member whose name is Max and the manager on duty by the name of Shane. I placed my order at 8, the tracker said it would be here by 831, at 846 nothing. Called to get an ETA because I do not want cold pizza and the response received from Max was, "I don't know, I'm not the driver!"😲.  After a few moments of me trying to look past this unprofessional behavior, Max decided to hang up while in mid conversation. First, Why is there conversation anyway instead of apologizing? Secondly, you hang up on the customer!!! After calling back and asking to speak with the manager, Shane is whom answers and provides the SAME disturbing poor customer service. The only thing Shane did was rushed and acted as though he just wanted to get me off the phone because I asked for a refund at this point. I don't know what ever happened to satisfying the customer or at least apologizing for any mishap, but this night shift at store 187 on Hwy 5 in Douglasville under the management of Shane is the WORST representation of the organization. Sad to say but this type of service is very common when customers pay over the phone with their credit cards, including the tip, versus paying cash at the door. I strongly recommend not providing this store with the luxury of your time and money because their service does not warrant it. I hope that after this review and after the complaint I just filed with Customer Service, this store REALLY gets their act together. This is why Marcos Pizza is the best and this is what happens when something other than the norm is tried. Stick to what you know!

 8 years ago (08-05-2017)

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