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Reviews, get directions and contact details for Paper Source

Paper Source
Address: 919 W Armitage Ave, Chicago, IL 60614, USA
Phone: (773) 525-7300
State: Illinois
City: Chicago
Zip Code: 60614


Opening Hours

Monday: 10:00 AM – 7:00 PM
Tuesday: 10:00 AM – 7:00 PM
Wednesday: 10:00 AM – 7:00 PM
Thursday: 10:00 AM – 7:00 PM
Friday: 10:00 AM – 7:00 PM
Saturday: 10:00 AM – 6:00 PM
Sunday: 11:00 AM – 5:00 PM


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Reviews
Bad Site and Customer Service- Horrible Site and Customer Service- I bought Holiday cards through Paper Source. It has been a disaster. You should NOT use them. Designing the card was a nightmare. Every time I uploaded a picture, it crashed. Then when the card seemed done, I went to add the saved card to my cart, and none of the photos would display when I previewed it again to be sure. Finally, after rebooting my computer and starting over 3 times, I was able to get the design with the photos. I emailed the company multiple times and only got one automatic response. Today the cards arrived. 3 of the 6 pictures are missing on the card and have blank spaces (see attached). I went online to look at the card saved in my files and the pictures are there. I called their customer service. The first time I called, I was customer #25 in line but when I got to #18 they dropped my call after 20 minutes on hold. I called again later. I was caller #10 and was dropped after 10 minutes. I did not lose the calls because I have my phone on speaker and a table not touching anything (I am not holding the phone). They dropped my call, probably on purpose. I called a 3rd time and after waiting 57 minutes, I was told that customer service could not do anything and that I needed to email the company with a picture of the defective card. Then it would take 5-7 BUSINESS days at a minimum to get new cards. DO NOT use this company.
8 years ago (12-12-2017)
Paper Source is usually pretty solid, but this location in particular has a great selection of locally-themed gifts as well. Friendly staff, great space, great location.
7 years ago (06-04-2018)
Neat store with endless paper supplies and paper related items. Girls love this place. Make sure to bring the MasterCard, gentlemen.
8 years ago (27-12-2017)
Nice and big paper source location. Always cutely decorated. They also have classes.
8 years ago (21-10-2017)
Large selection of cards and unique gifts. Friendly, knowledgeable staff willing to support with any DIY paper project. Check downstairs for sale items! Unfortunately, it's not wheelchair or stroller friendly.
8 years ago (16-09-2017)
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