Payless Car Rental

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Address: 8808 23rd Ave, East Elmhurst, NY 11370, USA

Phone: (718) 446-0824

Website

State: New York

Zip Code: 11370

Opening Hours

Monday: 7:00 AM – 11:00 PM
Tuesday: 7:00 AM – 11:00 PM
Wednesday: 7:00 AM – 11:00 PM
Thursday: 7:00 AM – 11:00 PM
Friday: 7:00 AM – 11:00 PM
Saturday: 7:00 AM – 11:00 PM
Sunday: 7:00 AM – 11:00 PM

Update Info

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Reviews

It was super easy to drop off the rental car and also very easy to find and navigate to. It's a little bit outside of the airport so you can get an uber easily from here if you aren't going to the airport. The staff was friendly and answered all the questions I had. Overall I would recommend Payless!

 9 years ago (03-01-2018)

Worst service ever!! I called for 2hrs trying to check if I left something in th e car so I can return to get it, no one answered the phone and at one point and time I let it ring for 15min! How are you a company that have employees that don't answer the phone? Never again, I rather ride a tiger witth a meat belt then deal with this place again

 8 years ago (12-03-2018)

I tried Payless twice. First time was in Bradenton and the second time was at this location. Both were bad. However, this location is by far the worst. 

I arrived at LGA and I tried calling them at almost 9:00 PM but no one picks up, waited for at least 15 minutes for a shuttle but it never came. So, I decided to take a Taxi over there. When I arrived, I went to their office and they had this paper that says “rental office closed, see Budget office for car pick up” (Not accurate but definitely along the lines). 

Anyway, I went over to Budget, the employee over there was nice,  she tried helping me and she gave me a car that turns out was not on site, I think she called the supposed-to-be at work Payless employee to know what she should do. Eventually, she apologized and gave me a different car instead. This whole thing took 2 hours when I should have been finished in 30 minutes.

This was on 10th of January, 2018.

 9 years ago (15-01-2018)

Like others have said, nobody answers the phone at all. Also, be warned that this is a tiny satellite office running off a larger Budget rental lot. This means they have very limited staff to support you. The staff that is there seems unmanaged and disinterested (not necessarily rude, just not very service-oriented). In fairness, this runs about as well as everything else connected to Laguardia right now.

 9 years ago (02-12-2017)

The price was great for the area but the service was horrible, the staff acted like they were at home hanging out with there friends not really caring about the customer, for getting a full sized car I expected it to be nicer then what I got, the whole car creaked like it was old or something. Also impossible to get them on the phone and when I called the 1-800 number they told me for what I needed assistance for I needed to call the location that I picked it up from.

 9 years ago (23-10-2017)

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