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Reviews, get directions and contact details for Avis Car Rental

Story

Avis Car Rental New York operates one of the world's best-known car rental brands. Avis is one of the world's top brands for customer loyalty.

Address: 420 E 90th St, New York, NY 10028, USA
Phone: (212) 593-8368
State: New York
City: New York
Zip Code: 10028


Opening Hours

Monday: 6:30 AM – 11:00 PM
Tuesday: 6:30 AM – 11:00 PM
Wednesday: 6:30 AM – 11:00 PM
Thursday: 6:30 AM – 11:00 PM
Friday: 6:30 AM – 11:00 PM
Saturday: 6:30 AM – 11:00 PM
Sunday: 6:30 AM – 11:00 PM

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Reviews
The manager is rude and disrespectful and so are the rental agents. Avoid this place... Hertz is better...nicer cars and at a lower price. These people do not value their customers. They price gauge on the gas. If your missing 1 gallon upon return they charge you $40. The cars are smelly and not that clean and they never have the car you want. If you complain they give you a generic I dont care attitude. Did I mention the managers are rude and disrespectful? Never again...No wonder this company is bankrupt they have no clue how to treat paying customers.
7 years ago (06-03-2018)
Service is wonderful. There is allways gonna be room for improvement. Ms. Donna Mattis is excellent at what she does.
8 years ago (13-12-2017)
The car was ready but typical service for the US (employee never willing to go the extra mile). Booked a car online using my Visa debit card. When I went to pick up the car, it was ready but I was told that I could not get it because I did not have a credit card. They just threw me a leaflet and told me to call the central avis number to cancel my reservation and called the next customer in line without even saying " really sorry for the inconveniences". In the end I was able to find a credit card and was able to get the car but I basically did the job on my own.
8 years ago (02-10-2017)
I've dealt with the folks from Avis at East 90th on the Upper East Side a few times. Every time, they are courteous, the car is ready and things go smoothly. I've been a Hertz guy historically, even reaching President's Club. My experience with the people at this location help keep Avis in my mind when I rent vehicles.
8 years ago (05-08-2017)
I rented from here and must say that chamise gives amazing customer service, Pamela was also very helpful being that she speaks spanish and the gentleman outside Leonard was so anal with cleaning and very very proffesional and knew how to show me a round the car. I highly recommend this place. Is a busy season for them but they were under control and extremely reliable. Fast, easy and go!
8 years ago (27-05-2017)
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