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Reviews, get directions and contact details for Pep Boys Auto Parts & Service

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Pep Boys retail and service location offering a wide range of parts, tires and accessories. From parts, tools and garage equipment to electronics and appearance products, it's all available instore or online. Auto repair services are available 7 days, 6 nights a week a week with ASE certified technicians. Tow-to-Pep service available. Go to pepboys.com for appointment scheduling and to shop online.

Address: 1113 Us-Rt. 6, Scranton-Carbondale Hwy, Scranton, PA 18508, USA
Phone: (570) 383-3600
moc.syobpep@sutcatnoc
State: Pennsylvania
Zip Code: 18508


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Reviews
Good people and great service. I also highly recommend that you guys go to the pep boys up in Scranton/Dickson city area. Joe was a very big help for me today we worked together to get the situation on my car done so I could around safe. Great deals and great service. Going to keep on coming back there. Thanks you guys awesome job, and thanks a lot Joe, see you soon.
9 years ago (04-12-2016)
After getting repairs and an oil change done at this Pep Boys location, I opened the hood of my car and realized that the hood holder has been zip tied. I talked to the manager and he told me that when he saw that he yelled at the mechanic but the mechanic told him that he found it this way. If it was indeed so, why didn't he mention it to me. I had to found out on my own that they used a zip tie to hold it together. This prove bad management and bad customer. This was a bad experience and I can guarantee you that I will never go to the Pep Boys in Dickson City, PA ever again. (Please see attach picture)
9 years ago (28-01-2017)
Great service and friendly staff. Gave me free wiper upgrades last time i wanted in for an oil change
9 years ago (30-01-2017)
Thank you Chris and Darren for all your help with my car. You both went out of your way to do everything you could for me. Great customer service!
9 years ago (24-09-2016)
Chris, Noah, and Carl gave me great service when I was there. They were friendly, knowledgeable, and explained what they were doing throughout the process. I couldn't have asked for anything more! I was in the situation of having my gotten a flat tire and then getting a flat on my spare as I was traveling back to NJ Thanksgiving weekend. They weren't able to get a tire that matched my tires, nor did they stock spares, which is understandable, but they were able to pound out the dent that I had gotten in my spare tire rim and took extra care to make sure that my spare tire would get me home. I'm happy to say, that it got me the 115 miles home that I had to drive on it. On top of that, they were kind enough not to charge me for the work. They did this even though they knew I was from out of town and wouldn't be a repeat customer just because they thought it was the right thing to do. Even if they had charged me, I'd be happy with their work. I'm very pleased with their service and highly recommend them to anyone.
10 years ago (02-12-2015)
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