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Reviews, get directions and contact details for Pep Boys Auto Parts & Service

Pep Boys Auto Parts & Service

Story

Pep Boys retail and service location offering a wide range of parts, tires and accessories. From parts, tools and garage equipment to electronics and appearance products, it's all available instore or online. Auto repair services are available 7 days, 6 nights a week a week with ASE certified technicians. Tow-to-Pep service available. Go to pepboys.com for appointment scheduling and to shop online.

Address: 8635 Liberty Rd, Randallstown, MD 21133, USA
Phone: (410) 922-0800
moc.syobpep@sutcatnoc
State: Maryland
City: Randallstown
Zip Code: 21133


Opening Hours

Monday: 7:30 AM – 8:00 PM
Tuesday: 7:30 AM – 8:00 PM
Wednesday: 7:30 AM – 8:00 PM
Thursday: 7:30 AM – 8:00 PM
Friday: 7:30 AM – 8:00 PM
Saturday: 7:30 AM – 8:00 PM
Sunday: 9:00 AM – 6:00 PM

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Reviews
The service was good. My customer service agent searched for coupons so I could receive additional savings. They also price matched other area merchants.The tech that installed my tires & serviced my vehicle took the time to show me other items that needed attention. This location was understaffed at the time but was in the process of hiring.
7 years ago (27-12-2017)
12 o clock appointment got here at 1130 and 2 hours later I'm still waiting for the guys to finish the work they walked away in finished. I use to work for a tire shop and it don't take that long to install and balance 4 tires
7 years ago (14-03-2018)
If you don't know what's actually wrong with your don't take it here. I had a squeling noise coming from my car,took it there they said (their favorite line "my mechanic put hands on the actual part")it was my tensioner assembly $367 got it done, three days later same noise returns.Took it back they said(their favorite line "my mechanic put hands on the actual part")it's my clutch seal ring or something like that this time $450 got it done, two days later same noise returns.. I'm done with the guessing game that's costing me money
7 years ago (03-01-2018)
Went here to have a 20 inch tire plugged, they said the leak was in the sidewall, and that I needed a new tire, which they had in stock. I told them to mount and balance it. The tech was struggling with the custom rim, and another guy took over, and scratched the hell outta my beautiful rim! Deep scratches which occurred when the rim repeatedly jumped off the machine, which they had placed 4 red rags on to, I guess "protect" the rim. Lol good story short, go to a Rim shop if you have specialty 20+ inch rims. I'll deal with the manager about this tomorrow.
7 years ago (22-08-2017)
Took over 3 hours for an oil change despite making an appointment online and arriving early. Other people who did not have an appointment were inexplicably placed before me and because they were “short staffed” I couldn’t get my coolant flush as I had requested.
7 years ago (04-10-2017)
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