Petco Animal Supplies

Reviews, get directions and contact details for Petco Animal Supplies

Address: 905 Rancho Pkwy, Arroyo Grande, CA 93420, USA

Phone: (805) 473-0364

Website

State: California

Zip Code: 93420

Opening Hours

Monday: 9:00 AM – 9:00 PM
Tuesday: 9:00 AM – 9:00 PM
Wednesday: 9:00 AM – 9:00 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 9:00 PM
Saturday: 9:00 AM – 9:00 PM
Sunday: 10:00 AM – 7:00 PM

Update Info

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Reviews

The worst! I had better customer service at Walmart in the fish section. I asked the woman at the register TWICE for help to pick out fish. I have a 10 gallon tank, and wanted to pick up a few guppies for my current lonely guppy. I waited for 45 minutes before finally giving up. Just as I was about to leave, the guy who decided to help me basically told me that it would be more humane to just let my last fish die and get a cat, because I didn’t want to (and can’t afford to) upgrade to a 20 gallon tank!

 9 years ago (01-10-2017)

Very very friendly staff. Always available to help with whatever you need. Most are very good at answering questions correctly and give great suggestions.  I was looking for an item they didn't have but they're San Luis store did.  Their manager had it in the store the following day period She had taken the time to go to San Luis for me and bring the item back now that's service.

 9 years ago (06-05-2017)

Easy to find everything I needed.

 9 years ago (11-01-2018)

Went in this afternoon it wasn't busy. I couldn't find anyone on the floor other than one other customer who appeared to need help as well. I went up to the register where she wasn't busy. She was just standing there no line I asked for help with the litter boxes as all I could find were lids and no actual full covered litter boxes (tops with bottoms). I wanted help as I was confused. I've worked in the pet industry and know what I'm looking at I wanted help as well to point out something is VERY wrong here.  After I walked back to the litter boxes and stood there for a few min the register person peered around corner said someone would be there to help me... The person went to the only other customer who also needed help as I could hear them talking.  This person just helped that other customer she didnt even investigate the litter box area where I was standing for over ten minutes. I am wearing a safety yellow shirt you can't miss me...after I heard them finish talking I then see her walking elsewhere key words I used with the register person LITTER BOXES ... Customer service here is a joke... Stock on shelves a joke I usually go to Lemos feed and pet supply... Thought I'd try Petco for maybe a different litter box choice...  Nope!! Shouldn't have waisted my time should have just went straight to Lemos I've worked in the pet industry over ten years Petco is a sorry sight.. I will not be going to Petco here ever again.

 9 years ago (18-07-2017)

Terrible place to take your pet to get groomed. My friend dropped off her small poodle to get groomed, when she picked up her poddle and got home she started seeing that it had a lot of bruises under the legs and neck, idk if they were holding her down forcefully and has a big bump on the side of the neck. My friend went back to complain and all they did was to give her, her money back and got her out of the store quickly. The dog is all scared now, the kids in the home can't even touch her cause she acts scared and agressive. Poor dog completely changed with it's interaction with humans.

 9 years ago (04-05-2017)

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