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Petco Animal Supplies

  1. Oro Valley Marketplace
  2. Oro Valley Store

Reviews, get directions and contact details for Petco Animal Supplies

Address: 11985 N Oracle Rd, Oro Valley, AZ 85755, USA
Phone: (520) 297-0019
State: Arizona
Zip Code: 85755


Opening Hours

Monday: 9:00 AM – 9:00 PM
Tuesday: 9:00 AM – 9:00 PM
Wednesday: 9:00 AM – 9:00 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 9:00 PM
Saturday: 9:00 AM – 9:00 PM
Sunday: 10:00 AM – 7:00 PM

Update Info

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Reviews
I took my Yorkie in to be groomed, I pacifically ask for her to be cut a certain way, and the lady cut her way to short! She also cut her whiskers way to short! I won’t be taking her back there again!
7 years ago (23-12-2017)
Great place. Great selection. Friendly staff!
7 years ago (29-11-2017)
The staff members are knowledgeable and courteous. They are great with our dogs in the grooming department.
8 years ago (06-08-2017)
Beware if you plan to buy saltwater fish or corals here. ZERO return policy. When I was there on Sunday, 10/23, I purchased some soft corals. I noticed that the clerk was performing a water test, checking the specific gravity of their tanks. I glanced at the hydrometer and saw that the water did not even register on the scale of the test meter - the lever to indicate specific gravity was all the way at the bottom. I thought to myself, that's odd, maybe something wrong with their test meter. When I got the soft corals home, I tested the water in the bag with my own hydrometer, and got the same reading - didn't even register. SO these poor corals have been living in what is the equivalent of brackish water, and I now have to try to acclimate them to my tank. I did a drip acclimation for and hour, brought the SG up in their container, ensured the water was the same as what was in the tank, and then introduced them. They are still in shock 24 hours later, and having just called the store, I was told there is zero return policy. EVEN THOUGH their water and mistreatment of the corals is probably going to be the reason they can't adjust to my perfectly calibrated tank. I will never, ever shop at this store again and will tell everyone I know about this lame return policy - even when they know they are at fault for mistreating the corals in the first place. 10/29 - Update Called customer support for Petco. Spoke with an escalation specialist twice. She called this store, and they were supposed to call me to try and resolve this issue. The store has not called me. They told their own escalation specialist that they couldn't call me yet because they were having problems with their phones. Funny, I called them and spoke to someone just fine. So, the store is obviously trying to avoid me, because they know they are in the wrong, and refuse to make this situation right by refunding my money and admitting that they were the problem. I'll continue to call their Customer Support (because they too, like the store, never call me back when they say they will) until I have a resolution to this. 10/29 - Update 2 Called customer support again, they contacted the store again, and the store did contact me this time. They refunded my purchase price.
8 years ago (29-10-2016)
Horrible! They hacked my poor dog up sooooo bad, I can hardly stand to look at her. Long weird chunked hair on one side of her body and short, short gauged out spaces on the other side. Totally uneven hack job around her face with weird long hairs here and there that were completely missed. She has holes all over her coat. We said, do not shave her, she's a goldendoodle but we love her shaggy look! What a mess. Do not go to them for grooming... EVER!
8 years ago (14-05-2017)
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