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Pets R Us

  1. Rockbrook
  2. Nebraska Pet Store

Reviews, get directions and contact details for Pets R Us

Pets R Us

About

Your complete pet store in Omaha! Including Grooming, Doggie Day Care, Dog Hotel, and Dog Training

Story

Your complete pet store in Omaha! Including Grooming, Doggie Day Care, Dog Hotel, and Dog Training. Come see our puppies, kittens, small animals, fish, and birds.

Address: 10913 Elm St, Omaha, NE 68144, USA
Phone: (402) 391-4126
State: Nebraska
City: Omaha
Zip Code: 68144


Opening Hours

Monday: 9:00 AM – 8:00 PM
Tuesday: 9:00 AM – 8:00 PM
Wednesday: 9:00 AM – 8:00 PM
Thursday: 9:00 AM – 8:00 PM
Friday: 9:00 AM – 8:00 PM
Saturday: 9:00 AM – 8:00 PM
Sunday: 11:00 AM – 6:00 PM

Update Info
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Reviews
First off the place smells terrible. I was planning on buying a dog here. I wasn't impressed at all. I looked almost everyday and when I found the one I wanted, I couldn't find anyone to help me. They were rude to me. Wouldn't let me see the dog that I wanted to buy. I won't be coming back here.
8 years ago (13-04-2018)
The staff are all VERY helpful and have been nothing but kind! I absolutely love my new puppy and appreciate all the tips and help they provided. I even brought a friend back in to get his brother!
9 years ago (21-01-2018)
The older woman who works here is so mean. I’m 19 years old and i went into the store wanting to purchase a dog and I’m not sure if it was my age or what but she treated me like i was some teen coming in to just play with the puppies and put them back. I ended up purchasing a Beagle and when i took him to the doctor he had ear mites :( i was nervous when purchasing him because I’ve seen other reviews about Beagles having ear mites from Pets r Us and figured he’d be fine. Nope. Also not only did he have ear mites, he also had POOP inside of his ear. I had to shell out another $80 for medicine for the little guy because this store didn’t properly take care of him. He was also so incredibly skinny that within 6 days of having him he has gained weight. I’m just disappointed and I’m just glad i got him out of this place.
9 years ago (22-01-2018)
Animals in terrible condition, starving, no food or water in their cages, ribs showing, some look like they have small infections. Absolutely 0 care for these animals are given, humane society has been notified. Hopefully they come and take these animals away and shut this POS down!
9 years ago (30-01-2018)
This so called “pet store” has my stomach in knots. Birds are pretty much completely featherless, puppies with no food, water, toys or even a blanket to lay on over top of the hard, grated floor. All the dogs are so malnourished and skinny, tails always between their legs in fear. This place needs to be shut down immediately and everyone working there should be heavily fined/jailed for animal abuse. Absolutely disgusting and heartbreaking ...
9 years ago (28-01-2018)
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