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Reviews, get directions and contact details for PetSmart

PetSmart

Story

PetSafe offers products to train, contain and keep your pets happy and healthy. From bark collars and pet doors to containment systems and the first ever lickable pet treat, our goal is strengthen the relationship between you and your pets.

Address: 1640 New Brighton Blvd, Minneapolis, MN 55413, USA
Phone: (612) 788-7045
State: Minnesota
City: Minneapolis
Zip Code: 55413


Opening Hours

Monday: 9:00 AM – 9:00 PM
Tuesday: 9:00 AM – 9:00 PM
Wednesday: 9:00 AM – 9:00 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 9:00 PM
Saturday: 9:00 AM – 9:00 PM
Sunday: 10:00 AM – 7:00 PM

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Reviews
I am really unhappy with their grooming salon. I've had my dog groomed their three times and two of those times I had to return to get something fixed. The last time I went their I was unhappy because her feet were not trimmed correctly and they missed several patches of hair that were long. The groomer also failed to shave her evenly and I was left with serval tufts of hair everywhere. I called the PetSmart grooming salon to voice my concerns and they treated me like a criminal. I took her back there for the "Look Great Guarantee" and the salon manger would not even listen to me when I was telling her why I was upset. She was extremely disrespectful and quite frankly she seemed more angry she had to groom the dog again. What I gained from talking to her is that fact she doesn't care if people get quality services from her salon. I was mostly upset at the fact they could not admit they did a terrible job. Take responsibility for your actions and admit you made a mistake. Telling me your groomer has 20 years of experience doesn't change the fact she did a terrible job. The kicker is I just wasted the $85 it cost me for the groom. Don't groom here! They have no idea what they are doing and they will treat you badly if you voice your concerns. I will never return.
7 years ago (11-04-2018)
Nice clean pet store. Also take my dog there for grooming. They do a very good job.
7 years ago (27-04-2018)
So grateful! Cheri found us so many coupons in the new puppy coupon book that applied to our purchase (that we didn't even know about) and we saved $50! Talk about customer service! Will definitely be returning.
7 years ago (10-12-2017)
well my mom works here and i really like it and think it has good service and it is a good store:)
7 years ago (28-03-2018)
Great place for anything that has to do with pets! Great staff!
7 years ago (27-04-2018)
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