PGA TOUR Superstore

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PGA TOUR Superstore has the largest selection of golf and tennis equipment, accessories, apparel, and footwear at the lowest prices. We are dedicated to providing the best equipment and services to fans of the game.

For events happening in your store check out:
https://www.pgatoursuperstore.com/denver.jsp

Address: 9451 E Arapahoe Rd, Greenwood Village, CO 80112, USA

Phone: (720) 266-2400

Website

moc.erotsrepusruotagp@ecivresremotsuc

State: Colorado

Zip Code: 80112

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Reviews

The store is great and the expertise is above average. They typically change less than everywhere else for club fittings and the service is good.  They can get backed up however at the specialty ordering and club adjustment counter.

 8 years ago (19-07-2017)

Absolutely atrocious customer service. I was in this store for one hour, interacted with four different employees. Every one of them, without fail, made it clear that their number one priority was something or anything other than helping me. Their number two priority was making sure, when I finally was graced with their "attention", that I was aware that I was inconveniencing them greatly. I asked one employee about a certain type of shaft, he didn't even look up or make eye contact, gave me a one word answer, and walked away. Sorry for bothering you, sir. Next, I asked an employee about where I could test a used golf club. Again, without being bothered to look at me, he replied "any bay you see."  Great, "how bout this bay?" He then explained oh no I can't use this bay, he was too busy. Then I finally found a bay, asked the guy there if I could hit this driver, and AGAIN he couldn't be bothered to look at me, walked away and said in departing "uh yeah, fine." Next came the girl I asked about the head cover that would come with the driver I was interested in. She scoffed, but privileged me with 2 seconds of eye contact to say "Huh, no. That driver is so old I can't even believe we carry it." 

This place is appealing because of their inventory, that's all. Their customer service seems to be almost intentionally terrible, and designed to drive customers away. Here's my advice: come here to look at new equipment, maybe even test it out (if you can find an available bay, WAIT! NOT THAT BAY!!) and then go buy it at Lenny's Ski and Golf, where the employees actually care about you and make it clear that they're glad you're in their store.

 8 years ago (01-05-2017)

I came in for possibly a new driver.  The lady helping me test drivers, advised me to take a lesson instead of trial and error with drivers.  My trainer, Jeff had me work with an orange swing stick. In a short training session, the swing trainer and instruction gave me noticeable results.  Rather than spend too much on a driver, I bought the training aid.  I can't wait to see the results upon using it consistently.  I'm very happy.  

 8 years ago (13-05-2017)

Visited the PGA Store this past weekend looking to purchase a new driver. After standing around forever, a sales person walks by and I ask him for some help. He was clearly agitated and said he was working with someone else. Walk up to cashier to ask for help, he tells me there is nobody to help me. Worst customer service experience ever, do not recommend this store. Don't waste your time. I'll order online from another vendor.

 8 years ago (24-05-2017)

 I've grown out of the very basic starter set I bought 18 mos ago and the pro I work with said to get men's "senior" clubs. After going to a couple demo days and dealing with some crappy sales people who complained about me being a lefty I called a few stores. PGA said they had clubs for me to try so I went, skeptical after my other experiences elsewhere. Investing in clubs is overwhelming and stressful but Ken, who worked with me was great. He didn't try and put me in women's clubs or complain when he had to seriously hunt for irons and hybrids for me to try that would be lefty and senior. It took a half hour or so for me to be able to get in to work with a fitter but once I was working with him he stuck with me for almost three hours letting me try several different clubs till I found the right ones for me. Super grateful!

 8 years ago (29-05-2017)

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