Phil's Auto Repair

Reviews, get directions and contact details for Phil's Auto Repair

Address: 101 Chandler St, Worcester, MA 01609, USA

Phone: (508) 798-2172

Website

State: Massachusetts

Zip Code: 01609

Opening Hours

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 8:00 AM – 2:00 PM
Sunday: Closed

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Reviews

Phil is professional and friendly. I hope I can meet him before I change my wheel which cost $700. He will explain the reason why the car is shaking or vibrating. Test drive with you and find the root cause and provide you a fair suggestion to change or just repair.

 8 years ago (26-10-2017)

My experience at Phil’s auto repair wasn’t the greatest. I brought in my car to get a diagnosis for a thumping /vibration that came from the front end of my car and for an ABS light. After the test drive with Phil, I left my car with him so he could further investigate the issue. He calls me about an hour later and tells me my front right wheel bearing and spindle needs to be replaced because the spindle was bent. I was a bit upset Bc I literally replaced that wheel bearing with an OEM wheel bearing a few months ago.I then asked him, “ after you replace that, the thumping noise will go away ?” He confidently told that it would, so I took his word for it. I ended up with a $450 bill for the repair. I didn’t really mind it at first Bc I just wanted my car to drive smoothly again. When I got my car back, the abs light was off but I still could hear and feel the thumping very faintly. I wanted to ignore it but the thumping got worse as I kept driving. I brought my car back to Phil and we went on another test drive. We both could feel the thumping. Now, he decides to tell me it could be my brand new snow tires that’s causing the thumping because I didn’t get an alignment after installing my snow tires or it could be my struts that aren't even a year old... I told him that I thought the wheel bearing and spindle repair would of stopped the thumping like he said and then he claims that it was only suppose to fix the howling noise as if my wheel bearing was bad. My car never howled... I know what a bad wheel bearing sounds like. At this point I feel like I paid $450 to get my abs light reset. Great way to waste $$ and time around the holidays...

 8 years ago (19-12-2017)

Phil is a super helpful person, who is not only very well skilled in this profession but also a genuine person. My wife and I have always trusted him with both our cars since I have moved to Worcester area (~3 years now). I have tried a few other auto repair shops and I think Phil is, by-far the best in this area.  I would highly recommend him.

 8 years ago (13-08-2017)

I have never had such a good mechanic experience. Phil spoke with me directly both in person and over the phone, explained everything to me, showed me all the parts and was happy to have my car stay over an additional night when I couldn't pick it up. I wish I had found this place much sooner. Highly recommended!

 8 years ago (23-08-2017)

Excellent experience! Phil is such a great owner who treats his customer car as his own. I would suggest my friends go there and I believe they won't disappoint.

 8 years ago (11-09-2017)

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