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Reviews, get directions and contact details for Pizza Hut

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Get oven-hot pizza, fast from your local Pizza Hut in West Valley City. Enjoy favorites like Original Pan Pizza, Breadsticks, WingStreet Wings, Hershey's Chocolate Chip Cookie, and more. For customer support please reach out to our national Pizza Hut channel at www.facebook.com/pizzahutus

Address: 2730 3500 S, West Valley City, UT 84119, USA
Phone: (801) 964-9696
State: Utah
Zip Code: 84119


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Reviews
AVOID THIS LOCATION. Terrible customer service. When they make a mistake not only do they not fix it, they actually try and charge you more. I ordered a pizza and for some reason the system glitched on me and ordered it at the wrong location. I found out when I arrived and had to work on something so had to leav. I tried to order the pizza online, which about doubled the cost with the delivery expense plus tip, but I wanted some pizza and this was my only way now. I was told that I could not have my pizza delivered because I needed to buy a more expensive one. I was told that they will not make an exception despite the fact that I wasted 30 minutes of my time driving there and back due to a website error. The manager was only infuriating, he was kind, but completely unwilling to assist me in anyway at all. It's bad when a place won't let you pay them extra because their site made an error unless you spend even more.
8 years ago (30-07-2017)
The employees here went above and beyond what i asked thanks for the note on our pizza box to my roomate Joanne i really appreciate it i thought it would be funny she had no idea what i had you guys do she loved it thanks again
7 years ago (01-11-2017)
JAN THE MANAGER IS SUPER AWESOME ! always giving me a goodvibes when i get my pizza.pizza taste awesome. big smile and really a people person! KEEP IT UP JAN.
7 years ago (15-09-2017)
Piss Poor!! No other way to explain the service and confusion of this location! We made an order via the telephone, but when we arrived at the store no such order was placed. We made a new new order at the store, we waited for these jokers to make the food and then they proceed to place it in the warmer! I have to walk up to the counter and ask for our food. The manager takes food out of warmer and hands us the food then proceeds to review the order with us, upon reviewing the order with the manager she tells me 'you're good to go' I thanked them and left assuming they were trying to fix their multiple mess ups. Not 30 minutes later I receive a voice mail from the manager accusing me of leaving the store with out paying for our food! I call them and speak with the manager Abbie who continues to explain how I left the store without paying for the food. I tried explaining the situation multiple times but she only wanted to tell us we needed to pay for the food or they will send an invoice and they will get their money one way or another. Abbie then hang up on us forcing us to call back I continue to explain the problem! Nothing but excuses and "he said she says' at this stupid location! To bad Google doesn't allow negative scores!!!
8 years ago (23-06-2017)
Awesome service with Austin, he was so nice on the phone & when I came In for my food!! I would of def left him a tip...
7 years ago (08-11-2017)
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