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Post & Parcel

  1. Fairway Bend
  2. Fort Worth Post Office
  3. Haltom City Local Government Office

Reviews, get directions and contact details for Post & Parcel

About

Your Neighborhood Postal Center ~ Keeping you connected around the corner and around the world.

Story

Post and Parcel was established in May, 1994. Our mission, to provide multiple options for mailing and shipping; an affordable rate; and convenient location to the residents in our community. Providing great customer service that goes beyond selling a product is what we strive to achieve and what we maintain as the key element of our success. Our staff will always greet you with a warm welcome and friendly smile. Committed to excellence, you will find the staff at Post and Parcel to be extremely knowledgeable in the required shipping guidelines for all carriers. Continuing education in secure packing provides our customers with satisfaction that their parcels will arrive safely. In addition to packing and shipping, Post and Parcel offers a variety of business solutions from clerical/computer services to office supplies and business retail. You can enter our store with only an idea and leave with a printed copy that's been notarized, faxed, scanned and emailed, signed, sealed and delivered.

Address: 4360 Western Center Blvd, Fort Worth, TX 76137, USA
Phone: (817) 232-3734
ten.labolgcbs@lecrap-tsop
State: Texas
Zip Code: 76137


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Reviews
I was supposed to have a package delivered to my house, but was told by the website that I could come and pick up my package with a valid ID. I called the store to see if my package was there, so I could pick it up after work. I was told to call back because my package was not there and it may arrive later. I called back about three hours later 4:15 pm and was told by the "Manager Valerie" that just because I called, my package wasn't going to be there. This is a pretty important package to me and I tried to make Valerie see that, but she recklessly spewed unkindness, irritability and plain rudeness. I told her I would be reporting her and she basically said she encouraged it. Valerie also told me it was my responsibility to track the package. Hello? I tracked it to your store, jackass! She treated me as if I was an idiot, but little does she know...she is the fool. That is no way to treat a customer. I am educated and intelligent and did NOT deserve to be treated like that. Valerie, if you are reading this...I hope you NEVER treat anyone else like you treated me. I told you I was going to repot you and I am.
8 years ago (12-09-2017)
DO NOT WASTE YOUR TIME AND MONEY HERE! I recently went to this business Monday (10-2-17)to have my mothers birthday gift over night so that she would get it the very next day I PAID TO MAKE SURE HER GIFT WOULD BE DELIVERED PROMPTLY. First of all I called this business Wednesday (10-4-17) to see what was going on and why my package had not been delivered. I was told that they were busy with a line, and that I would get a call back. I called back a couple hours later, and was told I had to wait for LSO to come in to see what’s going on with the delivery. I also was told that the post n parcel could not get a hold of LSO... that maybe there number had changed (LSO) How do you not have a proper working phone number with a company that you do business with??? Still have not heard anything, I went up there around 1 to see what was going on. They told me that as soon as my package was delivered, I was guaranteed my money back since it was not delivered on time. I went to LSO website to track my package, and it still hadn’t been delivered. I called there customer service rep who basically gave me the same run around that the woman at post n parcel did. Needless to say my mother just got her package YESTERDAY evening (10-5-2017) around 4 sometime. And so I screen shot the proof of the delivery being made, and took my proof up to Post n Parcel to get my money back... In which I was told now I have to wait until to get my money because they cannot submit/request a refund until LSO BILLS them. I should have looked at the reviews before using this service. I will never ship anything else from this place!
8 years ago (06-10-2017)
Great place. Customer service is great.
8 years ago (16-11-2017)
Apparently they don't know what customer service is. I hate coming here, but it's way closer than the post office. I have my arm in a sling and was with my very active 2 yr old. I walked in and was not even greeted, per usual. I was dropping off a package that was boxed, sealed, return label attached, ready to go. One employee was helping customers---looked at me & said nothing. "We'll be right with you" would suffice. The other employee looked at us and started rearranging pencils. So, again, I'm carrying a box, my arm is in a sling, and my 2 year old is ready to run around the place. So, instead of injuring myself more, I let go of my 2 yr old to let her be a 2 yr old & surprisingly the pencil rearranger FINALLY asks if I'm dropping off a box. You think?? Any time I come here to avoid traffic & time, it's the same thing. And their prices are ridiculously high. They're next to many other establishments I had to go to today--grocery, beauty supply, etc. But, today was my last time.
8 years ago (11-11-2017)
I don't recommend this place the owner is rude and very dismissive of her manners i cant give them zero stars but if i could i would
8 years ago (19-12-2017)
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