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United States Postal Service

  1. Texas
  2. Fort Worth Post Office

Reviews, get directions and contact details for United States Postal Service

Address: 4909 Northeast Pkwy, Fort Worth, TX 76106, USA
Phone: (817) 378-0759
State: Texas
Zip Code: 76106


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Reviews
On the 16th there was a delivery attempt, I was home waiting at the door (literally) and no one came to my door. On the 17th I scheduled a redelivery online... 21st I was waiting by the door (literally) and again there’s was a delivery attempt (twice @ 9 & 10 am) and notices were left. I find no notices, so I go driving around my neighborhood at 1030 looking for the ninja postal worker... I see nothing and continue to drive the the closest post office to inquire about the 3 packages I have some how missed (even though I have the USPS app and leave instructions for every incoming item.... “ring door bell and leave on porch). I wait I line 30 minutes, I am told to go to a bigger post office a few miles away, I go I wait in line 40 minutes and they send me down town Fort Worth to the Anex. It starts to rain so I hold up at home not wanting to venture down town until it lets up a bit. Around 330 pm, I head to the Anex, I get there (there is no where to park literally people are parked on the grass, under trees etc) I find some grass/dirt big enough for my car and go inside. It’s a tiny place... I wait for the 10 people in front of me to get help (20+ minutes), then I am told my 16th package was sent back (WHAT THE HECK!), and both my 21st packages are still on the truck and I should go to this place (around the corner) cause the truck might be back. I end up here, I wait 30 minutes to be told to come back Saturday. Saturday comes wait for the mail man AT the mail box (LITTERALY waiting at the mail box: no postal ninja is getting past me today). They come and I get my mail and 2 packages for the 22nd. I inquire about the previous day, he states it was a different driver. So I head to back down town to get my packages (from this location) from the 21st.... I get here, stand in line, and I’m told my packages are at the Anex, which is closed on Saturdays and will be open again in Tuesday (I exhale and I have to concentrate real hard not to raise my voice and to keep the barrage of profanity I want to unleash). I explain my plight, she says she’s sorry I say ok and leave. This negative review is due to the laziness of not coming to my door and lying saying a noticed was left, the office workers inability to “get it right” the first, second or third time, and most of all, this reflects poorly on the postal service as a whole, after all they hired these people. Some things to note: Most of the people I talked to were rude without my being rude. They acted like I was annoying them; rolling eyes, talking over me, and laughing when they were “apologizing”, etc. I didn’t provoke or resort to name calling or finger pointing because I understand stress and this time of year. Now I know why people just don’t want to deal with USPS and will pay almost twice as much to others for the same service. Maybe we need to privatize the postal service, they suck.
9 years ago (23-12-2017)
I accidentally placed an order to go to my old address from a year ago. I called and talked to Cindy and she was able to get the driver to bring the package back so i could pick it up the next day. I am very happy and surprised because it was already out for delivery. I even left her my phone number and she called back promptly. I know she said she is new but this has been the best service and call back i have received from the post office. :)
10 years ago (21-02-2017)
Actually 0 stars. Just moved into our house, trying to get a key for a mailbox because I have a pkg that was supposedly shoved in there. Thought it was coming ups or fed ex. I called the regular post office and they sent me to this one. Told me to call first. I've literally been trying to call since 9 this morning. I can't go up there because I'm at work. And not open Saturdays. Its either always a busy tone, or it will just ring and ring, I finally just let it keep ringing, and after 3 minutes, someone picked up and hung up.
10 years ago (09-12-2016)
The carrier deliveried my mail to the wrong address. My street address is has west not north on the address. The carriers do not lok at package address because the sorter put mail in boxes designated street address, so she or he does not check addresses on the mail. I have no fate in the United States Postal Service since I moved to Fort Worth area. Hopefully, the post office can deliver to their postal post boxes, but I will not hold my breath. I wonder if the congressman can get the postal service to give employees training.
9 years ago (11-04-2017)
This place is a joke, My boyfriend and I moved into our place about a month ago and he hasn't been receiving important mail and I have not been able to receive bills, when I called they claimed the post man could not find my mailbox but i live in an apartment?? how can you not see my box next to everyone else's mail that you put away??? missing the Keller post office a lot at the moment.
9 years ago (02-10-2017)
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