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Reviews, get directions and contact details for Pottery Barn

Address: 1965 Broadway, New York, NY 10023, USA
Phone: (212) 579-8477
State: New York
City: New York
Zip Code: 10023


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 9:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 11:00 AM – 7:00 PM

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Reviews
Awful customer service! After waiting a very long time for a pillow in a store that was not very busy, the manager seemed upset I was using a coupon code.
7 years ago (25-02-2018)
If I could give zero stars I would. I tried calling to speak with someone about an order that was incorrect and was hung up on after I asked to speak with a manager. I was told they were too busy and then they proceeded to hang up on me. Every time I go into this store it’s a terrible customer service experience. Will never shop here again and suggest you find somewhere else to shop, as well.
7 years ago (28-12-2017)
The WORST EXPERIENCE EVER ! ONLY EMPTY PROMISES . The promise me "0" interested for 1 year if I was doing a credit card with them and I been pay a lot interest so far !!! trying to reach out the manage of the store by email and phone and the guy always put me an hold for over 30 min and I end up to give up , any answer to my email ...I will never shopping to this store again , the worst costumer service . Loredana Cannia
8 years ago (20-12-2017)
Great place to visit for home ideas.
8 years ago (14-12-2017)
worst customer service ever. Do not go to Kathleen Wisniewski there.She forgets everything.promises empty words
8 years ago (10-07-2017)
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