Surprise Storage Solutions

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About

At Surprise Storage Solutions, we provide all the storage features you need for your project in a location that can’t be beat! You’ll find us at 13331 W Bell Rd in Surprise, AZ.

Story

At Surprise Storage Solutions, we’ve been in the storage industry long enough to know what you really need when you’re in the market for a storage unit, and we go to great lengths to accommodate your needs. We offer a range of unit sizes equipped with the kind of features that make your storage experience as easy as possible.

We offer drive up access to your storage unit to make your visit simpler for you, and our facility is equipped with a variety of features to help keep our property as safe as we can. Our facility is accessed through a security gate that requires a passcode, is well-lit, and features a system of security cameras. Additionally, our manager lives on site at the property to keep a watchful eye over the property. We’re always willing to help you through the storage process and would love the opportunity to show you what we have to offer, so contact us today or come see us and we’ll help you get started!

Address: 13331 W Bell Rd, Surprise, AZ 85378, USA

Phone: (623) 300-2592

Website

gro.snoitulos-egarots@esirprus

State: Arizona

City: Surprise

Zip Code: 85378

Opening Hours

Monday: 8:30 AM – 5:30 PM
Tuesday: 8:30 AM – 5:30 PM
Wednesday: 8:30 AM – 5:30 PM
Thursday: 8:30 AM – 5:30 PM
Friday: 8:30 AM – 5:30 PM
Saturday: 8:30 AM – 5:30 PM
Sunday: 10:00 AM – 4:00 PM

Update Info

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Reviews

John does a great job!! Goes way above and way beyond to make sure we are tooken care of. Whenever I go there he's always nice, always Very helpful! I very confident in recommending people to him. He's never let us down and I'll assure you, he'll never let you down. 

Thank you John..

 7 years ago (18-02-2018)

Pretty out of the way but easy enough to find. Prices comparable to any other storage facility. They just changed owners and now you have to buy "insurance" on your unit even though the contract states they are NOT responsible for damage or loss of any of your belongs. That's illegal, as far as I know. If I'm paying you to insure my unit, which includes what's in the unit, that includes that YOU ARE responsible for any loss or any damage of ANYTHING in my unit. Just another way to steal more of your money. 

On the other hand, John, the man who looks after the facility, is a super great person and is especially great for customer relations. Definitely under appreciated by new management.

 7 years ago (25-12-2017)

I'm not one for writing reviews however I've had enough of the non sense.  If you care for your belongings then simply READ my short story. I'll ad photos promise. There are 2 sides to every story but unlike most I tell it from both sides regardless whether I am right or in the wrong. I had begun to write a very detailed review but Ill keep it simple. John is by far a professional, I too thought he was a nice person but lets just say after I got my storage unit back a few days ago I can say he is a very spiteful person. I had cobwebs all over my unit that when I opened it I had male and female black widows over everything. I can't even go into my unit at the moment and all I know is whomever is next to my unit, well it's guaranteed you have them as well given the units are not sealed tight. The new female employee was driving by and I had stopped her and asked how often they sprayed units. She replied twice a month, I said if that's so then why is my unit smothered in black widows and how is that the exterminator just so happens to miss the unit covered by cobwebs? I've seen the exterminator do his job a couple of times and he doesn't get out and walk around while spraying each unit from top to bottom. No no no, this guy is that lazy that he is in a damn golf cart at cruising speed just spraying the bottom as he cruises by. Question is why did my unit have so many spider webs that the exterminator hadn't notice in a period of over 5 months. That's because John more than likely let the pest control person know not to spray my unit. Apart from that i was promised entry after hours but that was a garbage lie to get a unit on his list filled. And he likes to talk to customers about other customers business. See I know a couple of people whom rent there but John doesn't know that I know them. They told me one day how he was running his mouth in a very unprofessional manner and when I asked him politely to not do so again just after finding the black widows. This einstein says that he is evicting me, I said for what? He ran into his office and I haven't been back since. All I know is that I have to hire a professional exterminator and then file a small claims case for loss time, damage to property if any exist, and the charges for the exterminator to be called out. Rent from here if you wish to it's your money and your things. However if I had known then what I know now I would have gone anywhere else. Your stuff your choice.

 8 years ago (04-11-2017)

John does a fantastic job managing the Surprise location. He is always extremely polite and respectful to his customers. I would recommend this facility for your storage needs!

 7 years ago (23-12-2017)

I was looking for storage in Surprise after meeting John  decided to go with Storage Solutions over a few others. It was the best choice I made. I recommend this facility to anybody. Five Star service and beyond.  Thanks .

 7 years ago (23-12-2017)

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