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Reviews, get directions and contact details for Public Storage

Public Storage

Story

More than 2,000 neighborhood locations, one right around the corner to serve you.
Office:
9:30 am-6 pm Mon-Fri
9:30 am-5 pm Sat-Sun
Gate hours:
6 am-9 pm daily
Call your location to confirm.
Call Center:
5 am-9 pm Mon-Fri PST
5 am-8 pm Sat-Sun PST
Hours can change. Please call to confirm.

Address: 5610 General Washington Dr, Alexandria, VA 22312, USA
Phone: (571) 356-9850
State: Virginia
Zip Code: 22312


Opening Hours

Monday: 9:30 AM – 6:00 PM
Tuesday: 9:30 AM – 6:00 PM
Wednesday: 9:30 AM – 6:00 PM
Thursday: 9:30 AM – 6:00 PM
Friday: 9:30 AM – 6:00 PM
Saturday: 9:30 AM – 5:00 PM
Sunday: 9:30 AM – 5:00 PM

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Reviews
Would give this place 0 stars if possible. First off they never informed me up front about the extra insurance cost I would be required to pay MONTHLY. Secondly their gates are frequently broken so if you are hoping your stuff will be secure, you can look elsewhere. Finally, I am getting ready to deploy and after asking back in November if rates would be raised in the new year, I was assured they would not and haven't in 5 years... well you guessed it, they raised them. I am now paying quite a bit more monthly and have to scurry to move my stuff because my request to lower the rent was denied. I can't even get a phone call back to explain why this is. They are renting the EXACT same units for 68 dollars LESS per month but refuse to even bump my rent back to what it was prior to the new year (which is still 40+ dollars more than what they are offering new clients.) Thanks for taking such good care of your long term leasers and military personnel. You've shown your true colors. I fully encourage you to look elsewhere if you're looking for honest, quality storage. Try life storage down the way. They have 24 hour access, are cheaper and are much more pleasant to deal with.
8 years ago (03-01-2018)
Jacintha is super helpful! Very friendly and helpful in selecting the right size unit for me. Building smells a little weird when you walk in, but it is a storage facility. Great experience!
8 years ago (20-12-2017)
Bianca did I awesome job. I was a little complicated because I asked her to look a different spaces but she was totally fine with going from space to space. Thank you Bianca
8 years ago (15-01-2018)
Carlos was outstanding. He gave me great customer service, i would recommend to go here to see him for quality service!!
8 years ago (19-01-2018)
I strongly recommend this location. The property manager, Jacintha, was very kind and helpful. Great service!
8 years ago (15-12-2017)
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