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Reviews, get directions and contact details for Public Storage

Story

More than 2,000 neighborhood locations, one right around the corner to serve you.
Office:
9:30 am-6 pm Mon-Fri
9:30 am-5 pm Sat-Sun
Gate hours:
6 am-9 pm daily
Call your location to confirm.
Call Center:
5 am-9 pm Mon-Fri PST
5 am-8 pm Sat-Sun PST
Hours can change. Please call to confirm.

Address: 7000 Lindbergh Blvd, Philadelphia, PA 19153, USA
Phone: (215) 809-3582
State: Pennsylvania
City: Philadelphia
Zip Code: 19153


Opening Hours

Monday: 9:30 AM – 6:00 PM
Tuesday: 9:30 AM – 6:00 PM
Wednesday: 9:30 AM – 6:00 PM
Thursday: 9:30 AM – 6:00 PM
Friday: 9:30 AM – 6:00 PM
Saturday: 9:30 AM – 5:00 PM
Sunday: 9:30 AM – 5:00 PM

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Reviews
Stopped by the Lindberg location to grab a few packing supplies. The staff member (Violet) was very nice. Greeted me upon my entrance, helped me select what I needed. Much appreciated. Thank You.
7 years ago (18-12-2017)
Tyesha was very helpful. I already rent and we did a transfer.She took her time and didnt mine showing more than storage lol thank you T!
7 years ago (28-02-2018)
I’m writing today to express my level of dissatisfaction in the customer service I received from the employee Tina King. We reserved a 10x10 garage and online it only showed indoor, drive up was not an option shown when we made the reservation. When we arrived she showed us the unit and we decided that the space was too small for our items and we knew we needed an outdoor space. She said we have an outdoor 10x10 but it’s more money. Ok how much more is it? She said she doesn’t know until she adds it in the system. No problem- we proceeded to get the new unit and I asked can you show me the online price for the outside unit? I wanted to know because the online prices are significantly cheaper. I just wanted to verify that we were getting the correct online price. When I expressed my concern she began to yell at me and tell me that she does not have to tell me anything because the booking was under my husband’s name and she did not have to talk to me. She literally held a back and forth argument with me for about 15 min straight as if she was determined to have the last word. I literally felt like I was 5 seconds away from going to blows with this disrespectful woman. I never felt so disrespected in my life all because I just wanted to verify the correct pricing. I questioned it because the price doesn’t come up online and I had no way to verify it. As we were in the middle of the shouting match I said I would get my phone and record this argument and how this woman was speaking to me. When I came back she ignored me the remaining of the time. She literally held a shouting match with me, I asked if the other woman in the office could take over because I really didn’t appreciate how I was being treated by her and she said No! As a customer I am entitled to know what I’m paying for and if I’m getting the correct price. As a customer I should not be yelled at by your employee because I wanted to ask a question. Regardless if my husband put it in his name or not we went in and booked the unit together and I should not be told “ I don’t have to talk to you”. I have never been treated like that before especially by a business that I’m giving my money to! We paid for the unit, but please believe that I’ll be looking for an alternative because I do not ever want to have to deal with her again. I hope they hire employees that understand customer service going forward.
8 years ago (22-10-2017)
This place is a joke. I went there on a Saturday at 1:45. Sign on door said be back by 2. Waited until 215, no one came back. I went back in an hour, still no one there. Same people were waiting outside. Came back at 4:30, still no one there. What a way to run your business. Is that how you get people to make late payments so you can make more money??
8 years ago (04-11-2017)
Courteous and professional...very helpful and reasonable rates
7 years ago (28-02-2018)
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