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Reviews, get directions and contact details for Quality Inn & Suites

Quality Inn & Suites
Address: 16920 S Halsted St, Harvey, IL 60426, USA
Phone: (708) 331-7000
State: Illinois
Zip Code: 60426


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Reviews
This place is not the 4-star rating it suggests. It is a dump! The rooms are completely run down. You don't want to use the shower and definitely wouldn't want to take your shoes off after looking at the dirty worn out carpets. The staff is the only nice quality about this Inn.......
8 years ago (22-07-2017)
If I could give 0 I would... Terrible pictures of hotel is not what I saw once I arrived to my room. The room had an odor. Someone Pee'd on the couch and all the cleaning staff did was flip the cushions over. The remote never worked to the tv even after the Moody front desk guy gave us 3. The comforter had stains on them. The tub was so rusted and old looking as well as the toilet. The doors in the room look like someone lived in that room for 10 years. The pool was filthy and so small. I would never recommend of go back even the office.manager had an attitude because we stayed because the night desk clerk told us they had no refund policy and I would not get my money back and who has money to blow. Never got corporate # after asking 100x's they had nothing in writing for corporate or refund policy if nothing was touched in the room....
8 years ago (08-07-2017)
The staff is good. Our room was not cleaned properly, so they gave us a different room.
8 years ago (26-07-2017)
We got two rooms & one of them smelt like hot garbage , so we told the lady at the front desk & she had an attitude about getting us another room. We got the other room & was starting to settle in when we found multiple roaches in the drawers, broken tables & chairs, dead bugs, and spiders crawling on the walls. The lady at the front desk tried to make it seem as if we were lying about seeing any bugs but we took pictures. I WOULDNT REQUEST ANYONE TO STAY HERE EVER !!!!!
8 years ago (15-06-2017)
Some shady characters in and out of here. Everytime someone in our group has to get a new room because something is broken or filthy
8 years ago (03-06-2017)
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