Motel 6

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Address: 2151 Bernice Rd, Lansing, IL 60438, USA

Phone: (708) 418-8884

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State: Illinois

Zip Code: 60438

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Reviews

The front desk policies have changed since I last stayed (last year), were not clearly explained and the price went up; a little inconvenient and annoying, but I stayed nonetheless. You cannot make reservations over the phone (but can online - hope you have internet service). If you walk in you can only hope to get there in time to get a room - they fill up pretty quickly on the weekends.

Pros: Ms. Sharon (one of the front desk staff) is always kind - I am grateful for that. The room was clean. Upgrades/repairs were in progress. The bed was comfy (can a queen/king please have 4 pillows?). The back door actually worked for entry/exit this time (thanks!). The walls were not paper thin (I could hear a television, but not people, except in the hallway).

Cons: The water pressure was super low.  It would be nice if coffee was available after 10 am, since that's all that's provided in the morning. I didn't know you had to request a room with a microwave/fridge; not all rooms have them. It would be great if cleaning staff actually did NOT entire your room when you have "do not disturb" on your door, or when you say that you don't need service.

I know I'll likely end up staying here again: the location is conveniently off the freeway and close to where I would usually be interested in going. Please try not to increase the price again.

 8 years ago (28-03-2017)

I've been staying here since it was the Super 8, my hotel pick whenever I come in town. Never had complaints, but over the weekend was my worst stay. It was freezing cold Friday, and Saturday not finally getting warm til maybe 2am Sunday morning. We paid for a jacuzzi suite but since it was so cold the first night didn't use it, and by the time the room warmed up the last night we decided to not let our money continue to go to waist so we go to get the jacuzzi started it was broken called front desk constantly tried everything she said and all I got after it was a sore thumb for constantly pressing the button for it to come on. So now we're pissed and to top it off we had to let the hot water run for an hour before it finally got hot in the shower. Housekeeping beating down the door in the mornings and getting smart with me i mean this was by far my worst stay at any hotel I've ever been to. I complained and asked to speak to a manager and was told she doesn't return until Wednesday I live in a whole other state why should I have to wait. Called corporate they told me they'll get back with me still haven't heard from them nor the manager. I feel I was beat out of my money I could have paid for a cheaper room and would have been warm and comfortable and able to enjoy. So I'm still waiting for a call!!!

 8 years ago (23-03-2017)

I stayed because it was close to my family and I got a good rate for it being a Saturday night. The room was spacious but the bed and bedding and mattress was not clean. I was in a non- smoking room on the first floor the sheets & pillows had burns spots and they smelled like smoke.I took all the sheets off the bed  and the mattress had burn marks on it. So I went and got the manager and showed him and he brought me back some clean bedding but it didn't fit bed. I could leave because all the other hotels was booked. One of the worst hotels I ever stayed in

 8 years ago (06-04-2017)

Good Service over the phone.  Booked through Expedia.  Nice, clean, spacious room.  Cheap price under $70.00 after taxes.

 8 years ago (25-05-2017)

Room needs to be updated.Ceilings are rusted. Cover has cigarette burns. Room smells bad

 8 years ago (30-07-2017)

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