Race Pace Bicycles

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Address: 3258 Bethany Ln, Ellicott City, MD 21042, USA

Phone: (410) 461-7878

Website

State: Maryland

City: Ellicott City

Zip Code: 21042

Opening Hours

Monday: 10:00 AM – 8:00 PM
Tuesday: 10:00 AM – 8:00 PM
Wednesday: 10:00 AM – 8:00 PM
Thursday: 10:00 AM – 8:00 PM
Friday: 10:00 AM – 8:00 PM
Saturday: 10:00 AM – 6:00 PM
Sunday: 11:00 AM – 5:00 PM

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Reviews

Purchased a few bikes and have had some work done from wheel truing to complete overhauls. I can’t rave enough about the shop. With specials, loyalty “thank you” coupons and a willingness to attempt to match online prices- all are much appreciated and the reason I keep coming back. Obviously, I understand they can’t match online prices for everything but a willingness to try is huge in the day of online superstores. Awesome LBS and happy to support them.

 7 years ago (22-02-2018)

Amazing customer service and fast transport.. and good resonable pricing for decent mountain bike ... Mark was very helpful and patience .. I was very surprised that they were able to order a bike for me with out any kinda down payment .. their layaways system was very quick and smooth .. highly recommend this place they are professionals and have knowledge about bikes and good at suggestions as well !!

 7 years ago (16-04-2018)

I visited this shop for a quick seat upgrade.  The staff was very friendly and patient while I picked out a new seat.  The conversation with the staff was very approachable and I mentioned that the chain on my bike was skipping during my ride earlier that day.  The staff graciously  offered to take a look, since I had the bike with me during the sale.  The staff then re-tightened everything AND installed my new bike seat, free of charge, thoroughly explaining the problem afterwards.  Could not be more pleased with the experience.  The staff clearly had a passion for bikes and wanted to help in any way he can.  I felt like I was being treated like a friend rather than a mere customer.  I will most definitely come back for future services, accessories, and any other bike related issues.

 7 years ago (15-11-2017)

I brought my poor condition vintage Trek bike to Race Pace in Ellicott City to see what could be done with it. Justin C. gave me an honest assessment of what it needed and we agreed it wouldn't be worth repairing. He showed me some reasonably priced new Trek bikes and with the detailed information Justin provided, I felt comfortable buying a new one. Unlike buying a new car, there was absolutely no pressure on me to buy. Justin answered the many questions I had honestly and patiently. I asked him about a number of accessories and he did a great job of keeping the final cost around my budget. He adjusted the bike to fit my needs and comfort. I was able to test drive my new bike around their lot and they even supplied a loaner helmet that I liked so much, I bought one for myself!  All in all, I had an excellent experience at Race Pace.  I was super impressed with Justin's knowledge of bikes and his exceptional customer service skills. Working with someone like Justin made all the difference in the world for a more inexperienced rider like myself. I will definitely be coming back to Race Pace in Ellicott City to buy my wife's bike. Thanks again Justin!  Greg

 8 years ago (26-06-2017)

Best bike shop I've been to.  I was really impressed by their service department.  I got super fast quality service.  The service is a little bit expensive, but the quality was so high that it made it worth it...and I'm a cheapskate!

 7 years ago (16-10-2017)

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