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Reviews, get directions and contact details for Radisson Hotel Cromwell

Address: 100 Berlin Rd, Cromwell, CT 06416, USA
Phone: (860) 635-2000
State: Connecticut
Zip Code: 06416


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

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Reviews
Best Hotel in the area. Pool and hot tub are awesome and customer service is on par with what you’d expect from a 5 Star hotel, except the staff is warmer and friendlier. You can access almost any service with their online app that you are prompted to when signing into their WiFi. Best of all the rates are incredible. Most nights you can get a room for the same price as some motel 6/best value roach motel.
8 years ago (25-11-2017)
The stay at the hotel was decent for my group, however I heard that many others got incorrect rooms, shifted around, and had problems with rude staff. The bed was about average for a hotel bed, sheets were clean. The ceiling light in our room was burned out, I called the front desk multiple times but nobody ever showed up to replace the bulb. We did without it but they still shouldn't have been ignoring this... The building could seriously use a renovation. It is definitely showing its age. When the rain and the storm came through Sunday October 29, roof leaks started popping up all over the building, in some spots leading to lights, drywall, tiles, etc getting damaged or falling. In other spots I noticed cracks, peeling paint, rusted metal, broken stuff, and overall lots of filth that maintenance seems to have ignored. This is a really nice hotel, I absolutely love the pool/atrium area design that it has. Keep in mind it has a really strange and confusing floor plan! I just wish the maintenance on it wasn't being neglected like it currently is.
8 years ago (31-10-2017)
The hotel was in pretty good shape. You could feel the age of the place though. The room was well appointed and clean. The air conditioning unit was seemingly from the 70s or 80s. Some of the air spreaders were broken. Things like this are the only reason I can't give 5 stars. We didn't partake in breakfast at the hotel and instead opted for the McDonald's that was less than a mile away. Very convenient location, right off I-91.
8 years ago (16-10-2017)
The positives: The bed was comfortable and the ballroom was nice. The negatives: water pressure and temperature swung wildly in the shower. Very dated and small bathrooms. Strangely low ceilings. Breakfast was not great. Essentially a very slightly better continental breakfast you can get for free at other hotels. The strange: had an after party at the hotel bar after a wedding. Instead of being able to talk with each other the hotel had strange very loud dj in the corner that was not planned by the wedding family.
8 years ago (04-11-2017)
The Radisson hotel experience was interesting. The facility itself is aged. Its' years can be seen from the outside. However, inside it's clean and well kept. Overall the service was decent and the food was on par with similar facilities.
8 years ago (06-10-2017)
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