Raymour & Flanigan Furniture and Mattress Store

Reviews, get directions and contact details for Raymour & Flanigan Furniture and Mattress Store

Story

Shop Raymour & Flanigan in Bronx, NY for sofas, mattresses, beds, leather furniture, kids furniture and dining tables. We have furnishings to fit every style with delivery in 3 days or less.

Address: 610 Exterior Street, Bronx, NY 10451, USA

Phone: (347) 577-8103

Website

moc.naginalfruomyar@ecivresremotsuc

State: New York

Zip Code: 10451

Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 11:00 AM – 6:00 PM

Update Info

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Reviews

If I could give Raymour and Flanigan a -10, I truly would. About 2 yrs ago I applied for their store credit card ($5,000) and the headaches began. I purchased some large leather couches, a large TV Stand with a fire place (electric) and a marble 5 piece dining table. 2 years later, the leather couches look like a kitten scratches them daily (i barely sit on them), the TV stand with the electrical fire place almost burnt the apt! I was able return it and got store credit but could only get another TV stand. So I decided to get a small TV stand for way less, and used the remainder to purchase a queen size (beauty rest) mattress (worst error everr) I'll explain that in a few. The dining table was sterdy, however the chair legs would become loose every other week, after 100 complaints and 3 services of them tightening the chairs, I received new ones! thank the lord. Now the mattress, after ONLY 3 MONTHS, began to have severe issues. I sink into it and it tilts, so while I'm asleep, I'm also falling off the bed. My back pains have become so bad that I am limping. I have made several complaints; they came and told me that although it has a defect I need to get it professionally cleaned (it has one small pink stain). I have been asking them what will be the next step if I get it professionally cleaned and I get no answer. So i have decided to contact corporate in hopes of some type of compensation. 2 years of living with broken, poor quality, unsafe furniture, in addition to stress and horrific customer service. I will also share this story with family, friends, and associates to prevent them from this nightmare!!! I have receipts and pictures to show my nightmare is REAL.

 7 years ago (03-03-2018)

Eder Trinadad was very knowledgeable about the merchandise and attentive to our needs. I specifically look for him to help me every time I visit for this same reason. Thank you Eder for your professionalism and kindness.

 7 years ago (18-03-2018)

I came into the store a while back because I needed a boxspring. The encounter I had with Edwin persuaded me into cancelling a sofa order I had with Wayfair. I didn’t see any I liked in the store but he managed to find one online for me, the Fillmore. My wife and I are sitting on it now and we love it. He’s a very patient and clever young man. If you see Edwin you’re in good hands.

 7 years ago (04-01-2018)

Worst service ever .. I bought a dining table from this people which screws started coming off the first week .. My 5 year old felt from the chair wild eating .. I called to set an appointment for them to come fix it .. They came the first time a month later cause it seems there always booked .. Am calling them again because my chair are broken for the second time and they have no appoitment available .. The reps on the phone are super rude .. By the way my chair and table are metal chair which is suppose to be best quality but all the screws keep coming off on it own ..  They dont work with people schedule by the way my days off are Sunday/ Monday and it seem they dont work on that day so i have to take a day off work whenever they actually give this appointment .. Is crazy i actually paid cash for my table no layaway and this is the service i get ... They claim to be better than Bob they are all the same dont buy your furniture from this people .. I bought from both equally bad experience

 7 years ago (19-02-2018)

I love this store specially Raphy the person who helped us selecting our new furniture. He showed us different bedrooms set that will accommodate our needs and our budget. He help us looking online to get more options. He was very nice and professional if you go to this store ask for Raphy he is the best and the store has a great selection.

 7 years ago (17-12-2017)

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Raymour & Flanigan Furniture and Mattress Store

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