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Raymour & Flanigan Furniture and Mattress Store

  1. Connecticut
  2. Connecticut Furniture Store

Reviews, get directions and contact details for Raymour & Flanigan Furniture and Mattress Store

Story

Shop Raymour & Flanigan in Norwalk, CT for sofas, mattresses, beds, leather furniture, kids furniture and dining tables. We have furnishings to fit every style with delivery in 3 days or less.

Address: 641 Connecticut Ave, Norwalk, CT 06854, USA
Phone: (203) 899-0705
moc.naginalfruomyar@ecivresremotsuc
State: Connecticut
Zip Code: 06854


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Reviews
Went here for the first time looking for home furniture/living room sets. When we walked in, we were not greeted at the door, we were just stared at as if they were judging if we could afford their furniture, guess they missed us getting out of a new Benz. Upon walking around, we were then repeatedly harassed in attempts to up sell everything. However, after realizing this place is just selling way over priced crap, we left. Almost everything here belongs in an elderly persons home and WAY over priced for what it is. You'll have a better selection and more helpful sales people at Bob's IMO.
8 years ago (28-03-2017)
Decent furniture and prices but strict return policy...refused refund and only gave store credit for something I returned unopened the day after purchase!
9 years ago (22-02-2017)
first do proper customer service and expect customer satisfaction. they behave careless after the sale, and say they do not know when they can deliver, they do not know when they can get the parts they ordered. do not recommend going here. I spent in thousands and been waiting long for delivery, and mental trauma.
9 years ago (04-01-2017)
Poor customer service. We have bought a dining room, living room, two bedroom sets, and a outdoor set from here. Always a good experience until this year. We bought a new outdoor set. $2500.00. 6 chairs, a table and umbrella. We also purchased the platinum protection plan. The umbrella broke. We called and we had to wait a week for them to credit us for a new one that we could claim in store. We had to email pictures and no one got back to us. We had to keep calling. Called the store but it's out of stock cause it's the end of summer. After asking what can we do cause all I really want is an umbrella, They said we could order it online if it's still available, it is. Called online service, in order to claim our credit they would have to order to the store. Called the store again. They said they would call online services and get back to us. That was 8 hours ago. The store is closed now. No one got back to us. This is terrible customer service and I am really annoyed. I don't want a credit to the store. I want the umbrella that goes with the $2500 outdoor set that I bought 4 months ago. I always spoke very highly of raymour and now I am less likely to recommend them to anyone. I am very disappointed. I have worked in customer service for decades and you at least try to recommend a solution. In this case even after talking to the store manager, I feel as if it's my problem to fix something that broke and that has a warranty on it. There needs to be a serious change before I would recommend this company to anyone again.
9 years ago (04-09-2016)
Pressuring salespeople and slightly higher prices make this pretty showroom difficult to enjoy.
9 years ago (22-01-2017)
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