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Reviews, get directions and contact details for Red Robin Gourmet Burgers and Brews

Red Robin Gourmet Burgers and Brews
"This is how memories happen. Craveable Gourmet Burgers served up with Bottomless Steak Fries® and endless smiles among family and friends. Your Red Robin meal lasts as long as you do. No glares, no stares - just Yummm® moments to fuel the soul."
Address: 3310 Daniels Rd , Winter Garden 34787, FL, US
Phone: (407) 654-0626
State: FL
City: Winter Garden
Zip Code: 34787


Opening Hours

Monday: 11:00-22:00
Tuesday: 11:00-22:00
Wednesday: 11:00-22:00
Thursday: 11:00-22:00
Friday: 11:00-23:00
Saturday: 11:00-23:00
Sunday: 11:00-22:00


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Reviews
I had the Banzai chicken with a sesame seed bun, I asked for a brioche bun because I didn't want the seeds. The chicken is overcooked rubbery and hard and way under sized. They were out, they offered gluten free and still served me sesame. My 2 sons and I got sick from the food and still at 2am having stomach issues. The restaurant was and has been each time we come is filthy, sticky and tables and floor are dirty. The method of cleaning down the tables and chairs is horrible and isnt being done properly. The restaurant is understaffed and they take reservations to stagger the seating times so the kitchen can keep up. This isn't the way to run the restaurant. People still wait either before or during seating. In my review don't visit, don't eat here. The floors, tables, bathrooms, seats, and kitchen are filthy
This is a wonderful restaurant. Andrew, the general manager, Brandy, the manager, and Lauren, the assistant manager on one terrific team of friendly management staff that really know their craft of food service. I had a wonderful conversation with Lauren, she actually took the time to speak with me. Had some great conversations with Brandy and Andrew as well. Always helpful. If something is not made right, they fix it right away. Dee one of the servers it’s just amazing. She has an amazing personality and unacute attention to detail. Even the host is bubbly and friendly. It’s a perfect storm of hospitality great food and service at the red robins on Daniels Road. I highly recommend this restaurant if you’re looking for great food at a great price with a great atmosphere.
Always good food. Conveniently located as well. A little short staffed recently, but still a pleasant experience. Burgers are excellent. It’s nice to have the outdoor seating option. Staff are friendly as well.
Absolutely the worst. Placed an online curbside pick up order for 6:57pm..got there on time, had to go in to check for the food at 7:10, was told a 5-10mins waits as food was still cooking. Ok, cool. Went back to the vehicle waiting. Watched other patrons come and go with food. Went back inside at 7:55pm, food was ready but cold. Left with no apology from staff for the inconvenience caused or for not bringing out the food earlier. Got home to eat the food finally, besides being cold, and the order was messed up. Called to speak to the manager, guess what, he hung up the call and refused to answer further calls.
My order was completely messed up. I removed a lot of toppings from my Red Robin burger but when I got it all the toppings I took off were still on the burger. This is not the first time they have ruined my order. The fries were good but now my burger does not taste good.
I don't say this lightly but It was close to the absolute worst dining experience I had at a food establishment. From the presentation of the food. the hamburger buns come out ripped in half with fingerprints on them. To the bill being double the menu price. I can truly say I'll never return to a red bobbin no matter what location it is.
We've never been to a Red Robin but found ourselves here after not having groceries wanting burgers. We showed up in basically in pajamas and were treated with so much respect and kindness still, that my mind is still blown. Everything was delicious and everyone was so nice. And that's really hard to find now days so thank you for a great night and the kindness!
What’s the point of your pick up time when you still wait 20 minutes to only receive cold food. Please explain that to me. 20 minutes to wait and food is cold. You might need some better planners in the winter garden kitchen.
Edit: 7/3/21 Another great experience at this location with friendly and attentive servers Stephen and Rylee were incredible and handled my gluten allergy well. I always feel comfortable eating here! Thanks for another great experience. Original review in 2020: Our server Kevin was quick with refills of drinks and fries. He was friendly and one of the best we have ever had. I have a gluten allergy and Red Robin is Celiac friendly to be sure! I ordered using an interactive allergy menu on an iPad that was very detailed and helped me to know exactly what was safe. They have a separate fryer so I was also able to have bottomless fries and they were delicious and very fresh. The seasoning for the fries is GF. The gluten free bun was soft and fluffy—you could hardly tell it was GF. Amazing meal!
Food was great, burger was just so messy, the bun got so wet and feel apart I loved the food though, next time I'll order it plain with codiments on the sideFood: 5/5
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