facebooktwitterpinterest
mobil menu

Regency Beauty Institute - North Olmsted

  1. Ohio
  2. North Olmsted Beauty Salon

Reviews, get directions and contact details for Regency Beauty Institute - North Olmsted

Address: 26508 Lorain Rd, North Olmsted, OH 44070, USA
Phone: (440) 249-5274
State: Ohio
Zip Code: 44070


Update Info
Similar places near
Silver Square Hair Shop Silver Square Hair Shop 305 meter
EMZY Salon EMZY Salon 396 meter Emzy salon has such a comfortable and welcoming atmosphere! I find myself coming in e...
Great Clips Great Clips 485 meter The store was really clean, and the staff was extremely nice and well experienced! Th...
Kaya Elements Kaya Elements 559 meter I love this place! I get a wonderful package deal for all my waxing needs. I also get...
Trade Secret Trade Secret 576 meter
Joy! Hair Designs Joy! Hair Designs 587 meter Precision Hair Cuts, European Hair Color, Corrective Color, Highlighting, Men's Color...
Exotic Nails Touch Exotic Nails Touch 610 meter I have never been here before. I went and got a gel manicure on Friday, the day befor...
Ulta Beauty Ulta Beauty 613 meter I live 29 miles away from this particular location, I called to see if they had the f...
Crystal Room of Beauty Crystal Room of Beauty 618 meter
Top Star Nails Top Star Nails 647 meter John is my Favorite!!! He does the BEST manicure and gel polish, I've EVER gotten ~ A...
Dover Tower Salon Dover Tower Salon 648 meter Very attenitive to all your hair and salon needs. Staff is over the top with their se...
Mi Ohn Beauty Shoppe Mi Ohn Beauty Shoppe 655 meter
Best Cuts Best Cuts 700 meter Even though I came in about 10 minutes before closing time, they didn't rush to finis...
HMS Hair Management Systems HMS Hair Management Systems 773 meter
Jeanne Griebling, CT Electrology Hair Removal Jeanne Griebling, CT Electrology Hair Remova... 810 meter
Dino Palmieri Salon Dino Palmieri Salon 895 meter Bad bad job on my highlights years ago. Gave them another shot, haircut is not good. ...
Raphael’s School of Beauty Raphael’s School of Beauty 919 meter Very GOOD service students was very cheerful an friendly didn't wait Long to recieve ...
Brow Art 23 Brow Art 23 971 meter Go to the mall kiosk near the movie theater and see Krestena or Mongal (Me-Me). They ...
Reviews
I've used Regency for hair and nails for years and never had a problem with the girls there. I have, however, consistently had issues with one instructor - Miss Kim. She is regularly rude, dismissive, and agitated with me in scheduling appointments or upon my arrival. But it was never enough to put me off Regency until the past weekend. I went for my wedding weekend for manicures and pedicures with my sisters and future in-laws. I called months in advance to see if they would take all of us (9 total) and then called back two weeks beforehand to set up the actual appointments. I was told I was required to schedule with a teacher because there were so many of us. I very careful wrote down what each girl was receiving (mani, pedi, or both), and confirmed with the agitated instructor on the phone that one stay-at-home mother in our group would have her youngest with her (just over a year old). The person on the phone, I believe was Miss Kim, was annoyed with me, but took down the information and told me it was no problem. Upon our arrival, I soon realized just what a big problem all of it was. Miss Kim did not greet any of us with a smile, did not instruct any of us on what to do or expect (having been there before, I turned and showed girls where to sign in and look at possible nail colors). When she saw the baby she immediately told me that the baby was not allowed on the floor. Without putting up a fight, I simply said, "Ok, well one of the girls getting just a mani or just a pedi can switch places with her when they are done." and she got very huffy and said "Well you all made 1:00 appointments!" I could have easily said, "And you told me the children would be ok, but alas..." but I didn't. We just let her be huffy and my sister in law took the baby next door until someone could switch places with her. Miss Kim then switched gears and started asking about three of the girls that were running late. I very clearly and calmly told her that three girls were in a car together and were all running slightly behind schedule but that three of us were ready to go. Instead of listening to a word that came out of my mouth, she repeatedly asked about these three girls, to the point where I, in exasperation, raised my voice slightly and repeated that they were late and I couldn't force anyone to be somewhere they weren't, nor could I make them arrive any faster. They then walked through the door (5 minutes past their scheduled time). On top of all this rudeness, almost every single appointment was incorrect. Somehow, they were all entered incorrectly. She was super upset about it and didn't just brush it off and ask for me to help correct the mistake (I pulled out my cheat sheet that I had made the day I set up the appointment and could have easily helped her fix the mistake), but instead decided to get lippy with anyone who would listen. Unfortunately, one of our girls was sitting in the lobby listening to her vent about how "stupid" it was that they were incorrect and how she didn't know how it could happen because she "doesn't make mistakes." Nice to know you're so perfect Miss Kim... right... After we finished our manicures and pedicures with the girls there that were exactly worth the price we paid (we had to do some touch ups at home), Miss Kim outdid herself. We checked out and my sister in law went up to pay with tickets for herself and her older daughter. She said, clear as day, that she was paying for both and Miss Kim only rang her up for one. She thought it seemed low but since she had already told Miss KIm to charge for both she didn't argue. We went to the parking lot to make arrangements for the evening and Miss Kim came chasing us out to get payment for my niece. This would have been fine, but my sister in law was frustrated and said, "Really?!" before turning to get her wallet at which point Miss Kim had the AUDACITY to ask us all loudly, "What's her problem?" My patience broke at this point and now Regency has lost my business and hopefully anyone who reads this review.
10 years ago (31-05-2016)
This is a salon school if you want very high quality treatment then go to a real spa or salon. Students are here learning so if you get bad service, that was something you should have expected. Those students are learning because they want to be better. And by people critizing how they perform will not make it better. Criticism is a good thing because it shows where the student needs to improve. But do not make a student feel like they should not be there. Overall rude customers who do not appreciate learning students. I would recommend this school.
15 years ago (06-02-2012)
It has very good customer service instructors are always helping the students. And very good prices will highly recomend and im very happy to be a part of their learning experience...
15 years ago (16-11-2011)
Comment on this business

Regency Beauty Institute - North Olmsted map

to add Regency Beauty Institute - North Olmsted map to your website;



Find nearby businesses, restaurants and hotels

Copyright 2025 | All rights reserved (v2)

Terms Of Service
Privacy Policy
Business Listing Service Agreement
0.0044 Loaded in seconds

We use cookies

We use cookies and other tracking technologies to improve your browsing experience on our website, to show you personalized content and targeted ads, to analyze our website traffic, and to understand where our visitors are coming from. Privacy Policy