Rent-A-Center

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Address: 26451 Ynez Rd Ste B, Temecula, CA 92591, USA

Phone: (951) 506-6800

Website

State: California

Zip Code: 92591

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Reviews

I would give these jerk "0" stars if I could. There customer service is horrible. They have anyone working there with no manners. I have NEVER bought anything from them nor will I EVER. Some reason they still keep calling my phone for my former employee after numerous time I told them that he no longer works here and to take my number of the list. What happens I get another call from them the next day. They seriously need to get there act together. I would never recommend this place to anyone.

 8 years ago (07-10-2017)

An early military move left us without our washer, dryer and refrigerator for a month. We turned to Rent-A-Center to get us by. We requested that the refrigerator come one week earlier than the washer/dryer. We were told delivery between 2-4. They showed up right at 4 with the wrong item. The delivery men did a great job with returning the wrong item and bringing us the correct one, however, after the mix up it was well past the original time which caused a delay in our previously scheduled plans. The real issue we found was with the less than courteous staff (in store) and that all three pieces were delivered in very unclean condition. Even the pieces in-store, which I realize have been rented, we're extremely soiled and dirty. I can't imagine they get so overwhelmingly busy at this store that they don't have time to clean. Yuck.

 9 years ago (14-05-2016)

Went in last weekend to rent a washer and dryer since our new home didn't have them yet. Was told at the store they were going to be delivered the upcoming Tuesday (today). Went home and took it upon myself to schedule other service installations needed in our home for Wednesday and Thursday since I was expecting the delivery of the washer and dryer Tuesday (today). I waited all day for a washer and dryer that never arrived. I called them at about 4:45 to check the status of our delivery, and was told we were scheduled for Wednesday. Now I know my husband AND I BOTH didn't mishear the date we were both told at the same time. I tried my best to handle the situation and figure out a solution with the associate I spoke with on the phone... But because this is the 3rd location we've had some problem or another with... My husband's fed up button has been pressed, and it took 20 minutes of his screaming through the phone from 15 feet away for the lady to finally say she would send the guys out to deliver the washer and dryer when they got back to the store from their route. I don't blame him... I can count on two hands the number of issues we've experienced with rent a center.  Thought 3rd location would be the charm to prove to us not all rent a center locations are a chaotic mess and that maybe it was just an issue with Arizona locations. Our products aren't even delivered yet, and I'm already being proven wrong on my optimism. After this washer and dryer, we are never doing business with any rent a center in any state ever again. And if we run into any other upcoming issues with these rentals.... I'm sending my husband in person to holler at them. Let them deal with his darn temper. 

 11 years ago (08-10-2014)

Exelent service Gina and her crew give me a fast and nice experience..thank you rent a center...temecula .

 11 years ago (02-06-2014)

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