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Reviews, get directions and contact details for Residence Inn by Marriott Chicago Waukegan/Gurnee

Story

Residence Inn’s spacious suites are designed for longer stays with separate living and sleeping areas so you can work and relax. From fully equipped kitchens and grocery delivery to complimentary hot breakfast and free Wi-Fi, you'll have everything you need to thrive on the road.

Address: 1440 S White Oak Dr, Waukegan, IL 60085, USA
Phone: (847) 689-9240
State: Illinois
Zip Code: 60085


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Reviews
A home away from home. It was very cosy, clean. It was nice to see they put up a congratulations sign for my daughter who just graduated Navy boot camp. Only one complaint, because I’m a Floridian, it was brutal to have to walk outside in the freezing cold, to go to the front desk and breakfast area. They should have connected a long hall or a closed in walkway. (Just a tip) I found that very odd. Especially in a winter place. First time seeing that in a hotel. Other than that it was a great stay.
7 years ago (10-01-2018)
Phenomenal service and rooms! Extremely friendly staff and easy to work with. If you ever get a chance to meet Mario or Ana at the hotel they treat you like family and are amazing with their jobs. They definitely deserve the recognition!
7 years ago (13-01-2018)
My wife booked this room for the rest of us and my in-laws because we were attending Navy graduation ceremonies at Grest Lakes, or soon is now a sailor! There staff at the Residence Inn were very friendly, thanked my son for his commitment and my wife and I for raising him so well. They also printed a congratulatory sign and hung it on the door, they did this for all of the Navy families staying at the inn. The room was very nice, it's was a handicap room as my mother-in-law is in a wheelchair. Our room had two bedrooms, two bathrooms a living room and a kitchen. The kitchen had a refrigerator, microwave, dishwasher and plenty of cabinets. The beds were very comfortable, slept pretty good. I would recommend this hotel for your next stay in the area.
8 years ago (18-11-2017)
Nice, comfortable, and clean. Easy to find and to get in and out. Friendly, responsive staff. Only real issue was with the size and organization of the breakfast area, which could be improved upon greatly. Breakfast quality was excellent, but crowded conditions prevented the attendant from keeping things refilled and cleaned, though she tried valiantly (and smiled while doing it!).
8 years ago (06-11-2017)
If I ever have a chance of staying here again I will. The staff especially the general manager and assistant GM were wonderful. Due to using points and other complications I couldn't book our stay with the app. I called the property directly and spoke with Jim. He handled everything beautifully. He managed to use two separate sets of points and booked two days while we could stay in the same room for the consecutive nights. When we checked in we found out we were upgraded to the two bedroom suite. It was beautiful...the beds were comfortable and white and fluffy. The bathrooms were clean with an abundance of towels and my request of extra lotions were even fulfilled. We really didn't need to use the fireplace, but heck, why not?!! The housekeeping staff was friendly and the food was very tasty. We were there for Monday and Tuesday when they do the mixer and dinner was just as good as going out. The property was well maintained and the pool was a god send after a day in the heat. Lots of parking even when they were sold out. There wasn't anything bad about this place and I would recommend it to anybody coming to the area. Thank you so much for a wonderful, relaxing and restful stay!!!
8 years ago (15-06-2017)
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