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Retro Fitness

  1. Delaware
  2. Delaware Gym
  3. Wilmington Manor Gym

Reviews, get directions and contact details for Retro Fitness

Address: 5810 Kirkwood Hwy, Wilmington, DE 19808, USA
Phone: (302) 483-7262
State: Delaware
Zip Code: 19808


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Reviews
Called the gym months ago to cancel membership. They cannot cancel over the phone. I had to visit the gym in person when the manager is on site in order to cancel. After doing this I have been receiving emails from ABC financial services threatening me with collection agencies and a damaged credit report. I've called the gym to get this resolved and the response was they would fix the issue and admitted to. It properly cancelling the membership but instead only blocking my card (I did not block my card). Received another email today from ABC financial with their 'final warning'. The only action on my account was taken by the gym manager, who did properly cancel my membership, leaving with me an issue that will likely go to the BBB to be resolved. And yes, I understood I'd have to pay the final month of the one year contract. Yes I've already called ABC Financial, they cannot resolve the issue either.
9 years ago (19-03-2017)
I like it here. I can get it, do my workout, get out. Never did a physical exam or asked for personal teaining, but staff seems nice when I talk to them. I just wish a guest pass wasn't so much... $10 is a lot for one day..
10 years ago (21-01-2017)
Don't do the fitness assessment that comes "free" with your new membership!! They challenge you way beyond capacity to make you feel much more out of shape than you really are, and hope that then sign up for a personal trainer. Trainer made me do an exercise Ive never done before in my life with a 20lb weight and Ive had friends who both said they almost threw up afterwards....very unprofessional.
10 years ago (20-12-2016)
Staffs are not guiding properly for cancelling the membership. I have asked them to cancel it 2 months back but still they have not done it. Telling stories each time. But taken my money alone correctly for 2 months and also maintenance fee of 50$. In total I have been robbed 90$ so far.
11 years ago (02-01-2016)
It's cheap, that's about it. HORRIBLE customer service. My advice: Spend a little more elsewhere to save yourself from the rude and disrespectful management team at this Retro Fitness.
10 years ago (16-08-2016)
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