Richard's Automotive & Radiator Shop

Reviews, get directions and contact details for Richard's Automotive & Radiator Shop

About

Richard's Automotive is the best AutoCare specialty repair business in Las Cruces. We have built and maintained our good reputation for over 20 years.

Address: 751 N Solano Dr, Las Cruces, NM 88001, USA

Phone: (575) 524-0610

Website

State: New Mexico

Zip Code: 88001

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Reviews

Always a great experience. I could not be happier with using Richard's every time. It is a shop that I know that I will get a great deal, work done correctly, and wonderful customer service. It is hard to find an honest mechanic in town, now you don't have to look any further. It sad that in a review you have to say they have honest pricing and your best interest in mind but in this town there are some shady shops. On top of it all Richard's a wonderful person and an outstanding member of the community. You really can't feel better about bringing your business to his.

 9 years ago (20-04-2017)

Great customer service , fast turn around and good price , great shop will take my vehicles to him from now on.

 9 years ago (07-07-2017)

Called around to check prices and was quoted $90 for my service. So I went in to have them take a look. After they confirmed it was as expected, Richard (the owner) told me that if they didn't have it fixed there, it'd be $45 for the inspection--which was never mentioned, not over the phone or before they took it in for the inspection. Not to mention, now the price was $180ish to fix the problem!

VERY MISLEADING!!

Feeling obligated; I had them fix it, picked it up when finished and proceeded back to my home. The next morning when I started my vehicle, I noticed a ticking/squeaking sound. Having paid for a "engine steam cleaning (only for them to clean where oil leaked; another rip-off)", I figured gunk/grit of some kind found it's way to a pulley causing the noise.

I, then, drove back to the shop and spoke to Richard, where he adamantly refused to rectify the problem! I continued to push for him to own up to causing the new issue and fix it. However, he said that it "wasn't his fault and I'd have to pay for them to fix the pulley."

In conclusion; over $230 dollars later, a new problem they won't fix and HORRIBLE customer service:

DO NOT GO TO THIS SHOP!!

 10 years ago (03-06-2016)

Richard was so helpful and curtious. I will definitely use him next time I have car troubles! 

 11 years ago (03-06-2015)

called in to get a quote, best price in town

 11 years ago (30-12-2015)

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Richard's Automotive & Radiator Shop

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