Riverside Collision

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Address: 8630 W Gage Blvd, Kennewick, WA 99336, USA

Phone: (509) 591-9090

Website

State: Washington

Zip Code: 99336

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Reviews

They always work us in fast at convenient times.  They save us money where they can and they take good care of our family's four vehicles.

 8 years ago (20-03-2017)

UPDATE: these idiots put a mismatched tail light on my car.... how incompetent can one company be??!?!?! And it's STILL NOT FINISHED!!!!(now 5 days past initial completion) This company is MINDBLOWINGLY incapable of doing their job.

 The first time I was going to use them, the guy was unbelievably rude, so I left. That was 3 years ago. So now, I was FORCED to use them through my insurance and was hoping to be able to have better things to say.... NOPE! I should have had my car back Friday... it's now Tuesday afternoon and STILL nothing... NEVER again will I use them. Every time I call they sound like they have no idea what is going on. The part they ordered "didn't fit"..... doesn't sound completely right to me. Sounds more like they ordered the wrong bumper or thought they didn't need a new one until they went to put the old one on (or just completely forgot to order the bumper)... when my dad calls, they tell him something different than when I call.  Idk what kinda show they are running but I hope to never have to deal with it again!!! Thanks for ruining my spring break plans! On the other hand, I had a amazing experience with Mel's intercity collision in kennewick. ☺️

 8 years ago (14-03-2017)

Wonderful place!! Had my rear window repaired with them and it is PERFECT!!  The ladies in the office were the nicest people. I will be going back for ALL my car repairs. I never got to meet the actual people that did the work, but I can assume they are just as great. Thank you for the wonderful experience.

 9 years ago (17-07-2016)

I recently took my truck to get some dents fixed and Riverside Collision took very good care of me. Not only was the top of the truck fixed like it was new, but they detailed and made sure it was spotless when I came to pick it up. In addition, they were faster than they had estimated it was take to fix the damage. All in all, I highly recommend this friendly team of professionals.

 8 years ago (15-09-2016)

I had to replace the hood of my car, and as an afterthought added a roof paint. They were very professional and quick about it! I Highly recommend the team at Riverside.

 8 years ago (06-12-2016)

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