Firestone Complete Auto Care

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One stop shopping for all of your vehicle needs. From tires, auto service, batteries, brakes, alignment to our DriveGuard run-flat tire technology, our skilled technicians are ready to serve you.

Address: 1765 N Columbia Center Blvd, Kennewick, WA 99336, USA

Phone: (509) 619-7491

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State: Washington

Zip Code: 99336

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Reviews

If you're female or not rich, don't go into this place. Ever. They charge 3 times the amount a local garage would charge and if you're female, oh my. You better walk in with a shirt that says "its my car. I know how to drive. I'm not helpless" because that is the exact treatment I got. They implied I didn't know how to operate a vehicle. They left the airxonditioner in when I specifically told them not to when you shut it off. The man who rang me out was talking up a storm with an older couple before me, making jokes and everything, then didn't speak a word to me, didn't even ask me how my day was (assuming it's because I look young). They wanted $2000 for a service that I found out usually averages about $500. This place is straight up terrible.

 8 years ago (12-07-2017)

I wish there was a negative star possible.  Made an appointment after ordering wheels and tires for winter weather.  The tires were not a good fit for my car, they didn't order the centering ring or the lug bolts so when I came in to have the wheels installed, they said I would have to make another appointment after they ordered the centering rings.  Then they sent me on my way with 4/5 bolts because the rims didn't fit with my locking bolt.  This was after they were caught joy riding my sports car through the parking lot, FAST! I was given a lame excuse, no apology and they never contacted em to have the centering rings installed.  NEVER trust these jokers with your car!

 8 years ago (16-03-2017)

Been buying all my tires there for a while back,  even before it was Firestone. They do a good job and any thing that's needed to be addressed has been, properly. I've had the best luck at this store after trying lots of other places in the Tri- Cities. I'll continue to use Steve, Norman and the rest of the crew.

 9 years ago (16-11-2016)

They were the recommended installer from Tire rack, so I had the tires shipped there for installation.
Wish I had just gone to Les Schwab.  
Nice enough people, but the basic service was triple my quote after declining repeated upsells.
While waiting, I heard other customers getting up sold.
Would not repeat or recommend, sorry I went.

      
      
      
 9 years ago (16-01-2017)

Was from out of town and had challenges.  This was an ideal opportunity to take advantage of me.  This was the most honest group I have ever encountered.  Fixed my problems and did not take me over the coals.  Matter of fact was the cheapest bill I have ever had. Kudos to the crew at Firestone.

 9 years ago (30-07-2016)

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Firestone Complete Auto Care

Reviews, get directions and contact details for Firestone Complete Auto Care

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