Motoring Services

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About

Motoring Services has been in business since 1979. We are ASA members and AAA approved.We work on all makes and models.

Address: 8920 W Victoria Ave, Kennewick, WA 99336, USA

Phone: (509) 374-2222

Website

State: Washington

Zip Code: 99336

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Reviews

Motoring Services has taken care of my cars for almost 30 years. Great service, they have honored their warranty when a part they installed failed, bringing the issue to my attention and installing a new one at no cost to me. Their shuttle service helps make getting my car serviced easy, and I appreciate the complete written reports about what they have done, and advance warnings of upcoming service needs. Their prices are higher than some, but they are worth it!

 9 years ago (22-07-2017)

I called motoring services for an A/C compressor change, flush, and charge.  The lady quoted me $382 if the system was still charged because they could then reuse the R134a. She quoted me $452 if they had to recharge the system.  I brought my car there, they were nice and had the courtesy to give me a ride to our other car which, is a great service.  However, a half hour later the same lady called me from Motoring Services and stated that the tech recommended replacing another part on the A/C system as it was a part they always recommend replacing when flushing due to it possibly getting contaminated/clogged. She then quoted me another $85 dollars for the part and then proceeded to tell me it would be another $50 in labor.This would bring my total nearly $600 at best case and another $50 on top of that worst case scenario. SHe then also told me the original quote didn't include tax! I got really upset at the new cost.  What are we in Oregon? When do you tell someone a price and then tell them another, when they show up because you forgot to include tax.  Needless to say, I decided to take my vehicle to somewhere else. I feel this was a dishonest move.  The lady didn't give me an accurate quote, did not consult a tech before she did so, and didn't double check with a tech when I dropped the car off on what they were doing and what was standard for these services. I know things are caught or found during repairs. But, this part was standard supposedly for this service.

 10 years ago (09-06-2016)

Great shop! Fair prices. Delightful staff. Super helpful and kind. Family and female friendly. Immaculate waiting room and shop.  I cannot recommend them highly enough!

 11 years ago (02-06-2015)

Absolutely the best service out there with reasonable prices. I would recommend them to anyone. Staff is very knowledgeable and friendly. Customer service is excellent.  

 11 years ago (13-10-2015)

Motoring Services has worked on my ML350 Mercedes ever since I bought it 3 years ago.  They are ethical and provide the best customer service out there.  Brian and Mike are easy to work with and are always upfront about costs and what can be done now and what can be held off for a while.  Highly recommend Motoring Services!

 13 years ago (25-09-2013)

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