Rooms To Go Furniture Store - Chattanooga

Reviews, get directions and contact details for Rooms To Go Furniture Store - Chattanooga

Address: 2277 Gunbarrel Rd a, Chattanooga, TN 37421, USA

Phone: (423) 485-8003

Website

State: Tennessee

City: Chattanooga

Zip Code: 37421

Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 11:00 AM – 6:00 PM

Update Info

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Reviews

Rooms To Go has the WORST customer service ever. We bought an adjustable mattress base from them in June. It stopped working in December. They told us to go to the store and pick out a new base. When I went to the store I was informed that to get an adjustable base with all the features that I had that I would have to pay the difference of $1,300. As I cannot afford to pay an additional $1,300, I am now stuck with an adjustable base that I cannot use. I guess it’s back to sleeping on the couch again. If I could give this company 0 stars I would. I am absolutely infuriated and I will NEVER buy from them again.

 7 years ago (30-01-2018)

In store experience was great.  Paid for dining room table in full and set delivery date with plenty of time for Thanksgiving.  When delivered, corner has chip missing and table stuck in open position when trying to put in leaf.  Service was no help, refusing to make it right by returning with a new table until after Thanksgiving.  Which defeats the purpose of the new table.  They have no care for customer once they get their money.  Definitely will not be purchasing anything further from RTG due to terrible service.  Will ensure all friends are advised via social media and any means necessary.

 7 years ago (16-11-2017)

The worst customer service I have ever seen. I walked in and did 3 laps around the store and no one even acknowledged the fact that I was in the place. Approached one sales person and within 30 seconds he turned around to help someone else and left me standing there. Just before I walked out of the place yo go yo Ashley furniture across the street I approached a second sales person. He brushed me off and directed me yo a lady who was finally able to help me. I ended up buying a sofa from her but I still am not sure why. It was raining, I was tired and needed a sofa. Must have been their lucky day.

 7 years ago (08-10-2017)

Be very cautious when buying so called leather couches from here. Ours looked  great for about a year. It started cracking and peeling shoetly after that. The leather is actually bonded leather. Even when using leather conditioner from the store it peels.

 7 years ago (20-11-2017)

a good     place...liked the sale person's   approach . felt comfortable,
will recommend the store.

 7 years ago (08-02-2018)

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Rooms To Go Furniture Store - Chattanooga

Reviews, get directions and contact details for Rooms To Go Furniture Store - Chattanooga

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