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Reviews, get directions and contact details for Ross Dress for Less

About

The best brands, the latest fashions for family and home—all at 20% to 60% off department store prices.

Story

At Ross expect to find designer and brand name fashions for men, women, kids and home at everyday savings of 20-60% compared to department and specialty stores.
HOW DO WE DO IT?
First, our buying teams are located in the fashion centers in the United States – New York and Los Angeles. This allows our buyers to have a pulse on the market and to work closely with manufacturers to negotiate the best possible deals. By focusing on opportunistic buying strategies, Ross is able to offer great savings to you.
Second, Ross maintains strict controls on expenses and inventories. Our stores are designed with "no frills". We have centralized check-out and simple fashion displays in order to save money and pass our savings on to you.
Third, we keep it fresh by buying different merchandise for different stores.
Do the Math
The savings are on the ticket. Compare our prices with theirs and see how much you save.

Address: 15350 W 119th St, Olathe, KS 66062, USA
Phone: (913) 390-0411
State: Kansas
City: Olathe
Zip Code: 66062


Opening Hours

Monday: 9:00 AM – 11:30 PM
Tuesday: 9:00 AM – 11:30 PM
Wednesday: 9:00 AM – 11:30 PM
Thursday: 9:00 AM – 11:30 PM
Friday: 9:00 AM – 12:00 AM
Saturday: 9:00 AM – 12:00 AM
Sunday: 9:00 AM – 10:30 PM

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Reviews
Unbelievably awful, and rude customer service. I was waiting for someone to show up at the dressing rooms so I could get a number for my 3 items. I waited behind a man who looked like he was waiting for someone to come out of the dressing rooms. I was there for over 3 minutes and saw no employees, so I just walked in the dressing room and tried on my clothes. When I came out a very rude employee (a woman with very short brown hair) asked me if I had a number (obviously knowing I did not because she did not give me one as I waited for over 3 minutes), I tell her in a kind voice that I had just walked in because no one waited on me and I waited over 3 minutes. And in an extremely rude tone accuses me of lying and says to me "you didn't wait at all you just walked.in, I was standing right here" and then she takes all 3 of my items from me. I said again in a nutral tone "I did wait, I waited behind the man there" (who is still standing in front of the dressing room a few feet from us) I then tell her I still want to buy my items and she just accuses me of lying. I then repeated I wanted to buy my items and she finally but very rudely shoves them at me. I ended up not purchases anything because this store doesn't deserve any of my money. I wouldn't recommend going here, most people I've talked to have also had bad experiences with customer service here.
8 years ago (23-01-2018)
Good place for some deals, but it seems very disorganized and cluttered. There was a long line when I went last and is was unbelievably slow.
7 years ago (11-02-2018)
Store Manager Michelle Wise was very rude to me on November 14, 2017. I purchased a relatively large mirror and as she was ringing up my items, she ordered me to turn the mirror around so that she could scan it. I tried doing so, however, I had a pretty extensive surgery due to thyroid cancer and my neck started hurting and I couldn't turn the mirror. I then told her that my neck was hurting and she became very irritated that I couldn't assist her. I asked her why she was being so rude and she just ignorned me as if I wasn't human. I'm very disappointed that a store manager could treat a customer the way she treated me. I go to that location pretty regular, I think they discrimate against African Americans.
8 years ago (15-11-2017)
Wow, rude employees right when we walked in. Just came from Dallas,Tx and we're looking to buy and as we walked in we heard nothing. No greeting even though it's pretty slow. Then we wanted to see some jewelry and once we finally get the attention from one employee she states that we have to get in line first then she'll show us the merchandise... with an annoyed face (thanks for nothing). This location doesn't have anything worth buying and still they get on their high horses. Great first impression of Kansas... see you never again.
8 years ago (22-09-2017)
Selection was great, customer service was to be desired. I was in line 30 minuets, one checker with several other staff members roaming around. Very frustrating.
8 years ago (01-10-2017)
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