Safelite AutoGlass

Reviews, get directions and contact details for Safelite AutoGlass

Address: 129 N Minnesota Ave, Sioux Falls, SD 57104, USA

Phone: (877) 664-8932

Website

State: South Dakota

City: Sioux Falls

Zip Code: 57104

Opening Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: 8:00 AM – 4:00 PM
Sunday: Closed

Update Info

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Reviews

Angela and the technical staff were very helpful, friendly, efficient, and professional. The complete glass replacement process from beginning to the end was easy, stress free, and quick.  We are very thankful for the friendly and quality service.

 8 years ago (11-09-2017)

My experience with this Safelite location was terrible. I showed up on the day of my appointment, and the front door was locked even though it was 20 minutes past the opening time. After awkwardly walking around through the garage, I was informed that they have to order the part from the dealer and that they did not order it. I received no phone call or email to tell me this ahead of time. On top of that, I was informed that the price would be a lot larger than the quoted price I was given online. When I asked what it would cost, they did not know. They hadn’t even taken the time to call and get an accurate price quote for me. I wasted an hour of my morning and an hour of my driver’s morning. The employees were not apologetic. These people obviously don’t care about their customers. Not to mention the place is dirty and rundown.

 8 years ago (31-05-2017)

Didn't even go to the appointment ended up canceling because after calling inquiring on how long it would take for them to fix the window and they informed me that they could only give me a possible time frame. I was extremely frustrated that the best they could do was if I brought my vehicle in by 11 they could possibly have it done by the close of business. They said they were very busy and only one person was there. I'm a single person with only one vehicle what am I supposed to do sit there for 6 hours and hopefully get my vehicle it's unacceptable. I end up cancelling my appointment and calling a local auto body shop who got me in immediately and said they would work on my vehicle immediately and have me out in an hour that is how you take care of your customers not a six-hour window and a possibility of getting my car. Also it's really unfortunate that when you call you get a call center and they call the auto body shop for you you can't even call your local shop it's just bad customer service and I don't appreciate it I want to talk to a person in the store. I won't be doing business with Safelite from now on.

 8 years ago (25-07-2017)

I drove back to Sioux Falls from Washington state for Christmas. Had this shop repair a small rock chip. 5 days later on the drive back to WA state that small rock chip that was repaired, splintered in two different directions across the windshield. When I got back to WA state and called the Safelite here in town to warranty they're work. I found out that they're warranty means that they will refund the money of the repair. But not stand behind they're workmanship of the repair. Now instead of a $60 repair I have to replace the windshield $300.

I DO NOT recommend this shop or company for any work you need.

 10 years ago (03-01-2016)

So appreciate the friendly, courteous, and professional service this company provides. Their technicians go the extra mile in caring for our vehicles' glass needs.

 9 years ago (30-08-2016)

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