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Samay Shoe Repair

  1. North Carolina
  2. Hendersonville Shoe Store

Reviews, get directions and contact details for Samay Shoe Repair

Address: 2144 Hendersonville Rd e, Arden, NC 28704, USA
Phone: (828) 216-9564
State: North Carolina
Zip Code: 28704


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Reviews
I've had nothing but good experience. I've brought heels to be repaired, straps on shoes to be fixed, and boots to be resoled and restained, and been very pleased.
8 years ago (19-05-2017)
Great service, beautiful repair. Definitely affordable. Would come back should the need arise.
8 years ago (16-03-2017)
Owner is very nice but I was quoted a price to repair 2 pairs of shoes and resole 1 pair. The 2 repair jobs were done very well, but resole was not done and he wanted $65 more dollars than what was originally quoted to perform the resole. Worst thing was he polished a pair of suede wingtips and ruined them!
9 years ago (16-01-2017)
This was my first time using this shoe repair store. It is out of my way to get to it - 15 minutes each way. I brought two pairs of shoes in for new heels on the 19th of October. I was told the shoes will be ready on the 27th of October. The staff was friendly. I returned on the 28th of October, a Friday, to pick up my boots and was told that they weren't ready yet. I was told I could stay and wait 30 minutes while he fixed the shoes but I told him I didn't have time to do that. I wanted the shoes for the weekend and was told he was closed on the weekend. I left. Later in the day I called and told him that I had rearranged my day to be there at 5 o'clock to pick up my boots and that I might be one minute late or so. At a 4:45 pm I called and let him know I was on my way and I was due to be there at 5 o'clock and maybe a minute or two after. He told me he closed at 5 o'clock. I reminded him that this was my second trip and asked if he might stay open until I arrive. He agreed to stay open until 5:05 p.m. I stressed all the way there, worried he'd leave before I arrived. I was able to pick up my shoes they looked great. He asked me for the originally agreed upon payment and I looked at him incredulously and asked if he might give a discount for my inconvenience. He was hesitant and finally gave me a 20% discount. I was quite disappointed that he didn't live up to the promised deadline (plus an extra day!) and didn't at all acknowledge the inconvenience for me. Advice: Call to be sure your shoes are ready in advance of when you need them. If you want timely service and someone who values your time and money, go elsewhere.
9 years ago (28-10-2016)
This is a dying art and it is hard to find someone who can give your old shoes new life. I will be a returning customer.
9 years ago (23-02-2017)
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