Serafini Nissan Service

Reviews, get directions and contact details for Serafini Nissan Service

Address: 3101 Vestal Pkwy E, Vestal, NY 13850, USA

Phone: (607) 729-3561

Website

State: New York

City: Vestal

Zip Code: 13850

Opening Hours

Monday: 7:30 AM – 5:30 PM
Tuesday: 7:30 AM – 5:30 PM
Wednesday: 7:30 AM – 5:30 PM
Thursday: 7:30 AM – 5:30 PM
Friday: 7:30 AM – 5:30 PM
Saturday: 8:00 AM – 12:00 PM
Sunday: Closed

Update Info

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Reviews

Val is awesome to work with
  extremely knowledgeable and helpful.

 7 years ago (13-05-2018)

I purchased a Used 2007 Nissan Pathfinder from Elmer the salesman about a year ago now. He was very friendly and helped a lot. I noticed at the time it had a dent in the front near the tire. So I asked if that could be something they could fix before I buy it. They said YES absolutely we can. So he made a call and told me his "Dent pulling guy" is out of town. But Elmer would call me in a week If I buy it now I would have to bring it down to get it done. This seemed reasonable at the time so I bought the car. 2 weeks went by so I called Elmer. He said on this conversation that his "Dent guy" isn't in town again but he would call me when he was back to make an appt. So then 3 weeks went by with no call. I called the dealership Elmer was off that day so They gave me his voice mail and told me he would be in tomorrow. I called the next day and "They cant find him" So I left another voicemail. So I called the next day. On this call Elmer assured me that he was trying to get a hold of this "Dent guy" During these 3 weeks other things started going wrong with the car which I will get too later. so a 2 months went by and still no call back. I decided to call again and also fill him in on some more things that have gone wrong, and ask about the dent. he wasn't there but the person on the phone said he would be in tomorrow and I should leave a message. I left a message. I called the next day and I got bounced around on hold forever for 25 mins. Then at the end I got a voicemail. I left one more message that explained that I look forward to their call. I NEVER STILL TO THIS DAY GOT A CALL BACK! ITS BEEN A YEAR! C'MON! This is crazy. Anyway during this time early on I noticed that the back hatch didn't lock this was about a week in that I noticed this and when I called about it they said they wont fix that... Most likely because I was already stuck with the car. Ten about a week after that every ball joint on the car started squeaking. Winter comes and the heat doesn't work. And a few other random things as well. Long story short and the moral of this story is don't be stupid and give this company and money. and if you do make sure everything is fixed before you do. I have been nothing but polite and respectful to these people. and I received nothing they promised me.

 10 years ago (23-02-2016)

Excellent, professional service,.

 8 years ago (13-02-2017)

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Serafini Nissan Service

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