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Reviews, get directions and contact details for Wilcox & Sons Towing & Auto Repairs

Wilcox & Sons Towing & Auto Repairs
Address: 3120 Ash Rd, Vestal, NY 13850, USA
Phone: (607) 797-2324
State: New York
City: Vestal
Zip Code: 13850


Opening Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed


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Reviews
Terrible experience with this towing company!! It was before Christmas when my daughter had her accident. We were told by employees not to worry about anything, including waiting for the Insurance Company to issue the towing check. That is never a quick thing! My husband called many times and they said not to worry about it!! When my Mom was nice enough to take the check to them, the owner screamed at her in front of everyone there!! He told her that the check she had for the towing was basically worthless because we owed them $65.00 a day for storage!! A grand total of $1885.00!!! There's no way that we could pay that amount! We were only hoping for $200.00 towards the truck, for another business to come and pick it up. I wouldn't recommend this place to anyone!! They're not what they appear to be!! I agree with everyone else's comments, they're true crooks! Thanks for making our situation even worse and more upsetting!! Never should you scream at someone for helping out, especially my Mom!! Just awful!!
7 years ago (10-01-2018)
These people are complete idiots! No respect for paying customers! They should seriously reconsider being in this business! I am appalled by the way they conduct their business. They have decided to keep a trailer hostage so they can milk money out of my trucking company! It is unbelievable what people perceive to be acceptable behavior!
8 years ago (13-12-2017)
I dont know why people are so greedy and have a lack of communication skills when running a business but this is the customer service I received from this towing company especially around christmas time very disappointing. Rethink when looking for a towing company in this area. This is a big scam they just try to suck more money out of your insurance company and trucking companies.
8 years ago (13-12-2017)
Stay far away from these crooks. They will do unauthorized work and then make you to pay a bill. Worse is I later took my truck to another shop and the so called work Wilcox did was never done. To make matters worse they are contracted by vestal police to tow vehicles so vestal police won't do anything about thier illegal practices. Crooks through and through and they give other mechanics a bad reputation. I hate to even give them one star. Reviews should have the option for a pile of dung symbol
8 years ago (22-11-2017)
They have no problem towing your truck and trailer and when you try to pay to get your trailer released they refuse to take your money because of course they would rather charge insurance daily ontop of your ridiculous towing charges! Please look elsewhere when searching for towing.
8 years ago (13-12-2017)
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