Serenity Nails & Spa

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Address: 923 Preston Ave, Charlottesville, VA 22903, USA

Phone: (434) 529-8221

State: Virginia

Zip Code: 22903

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Reviews

I had a gel polish change and was not impressed.  The manicure was very rushed.  The tech did not ask how short to cut my nails until she had already cut one.  The tech was very rough and used a very high grit file for the entire manicure.  
She pretty much poured oil all over my cuticles at the end without massaging it in and then asked me to wash it off.  Normally a manicure would include a hand massage even if just a minute.  After my manicure I noticed that edges were rough, uneven, and the sides had not been rounded, as well as many bare spaces and noticeable thick areas.
I'm still confounded how the entire process cost $23 when a polish change is supposed to be $7?  I will stick to my normal salon that only charges $15 for everything and does a fantastic job!

 8 years ago (28-08-2017)

I have been going to Serenity Nails and Spa for about 8 months and have loved my experience up until the last two times I have been. The last time I scheduled an appointment for a pedicure and waited about 30 minutes. It looked like it was busy so I didn't pay any mind. Today I scheduled an appointment for a manicure and a pedicure, they were informed I was on my lunch break so I would not be able to wait, which is why I made an appointment. I waited for about 20 or 30 minutes when I was finally taken back to the chairs. After sitting down and waiting another 20 min, a gentleman brought his stuff over to begin the pedicure but instead of sitting down, he walked away. I waited another 10-15 minutes and left. Unless you are okay with waiting 30 minutes to an hour, do NOT go here.

 8 years ago (03-07-2017)

I have had a very unpleasant encounters twice from an older balding man who works here. The first time i had glue on nails where the experience was unfriendly, rushed, and painful. for $70 i got nails much which lasted 2 weeks before they started to separate. The second time my friend and i went in for pedicures. I received glares, rough handling, scowls, and groans. It was horrible.

 8 years ago (13-07-2017)

After an awful experience at another salon here in town I went back to Serenity and had a very good experience. Had been there in the past and they have always done a great job. I will continue to go back regularly.

 8 years ago (12-04-2017)

So peaceful. Great relaxing atmosphere. Sam did a great job on my gel manicure and pedicure. I loved every minute of it.

 8 years ago (26-02-2017)

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Serenity Nails & Spa

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