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Reviews, get directions and contact details for SmartStyle Hair Salon

SmartStyle Hair Salon

Story

SmartStyle salons provide a full range of hair services, including haircuts, color services, perms, styling and waxing.

Address: 1721 N Cluster, Located Inside Walmart #5311, McKinney, TX 75071, USA
Phone: (972) 547-3962
State: Texas
City: McKinney
Zip Code: 75071


Opening Hours

Monday: 9:00 AM – 7:00 PM
Tuesday: 9:00 AM – 7:00 PM
Wednesday: 9:00 AM – 7:00 PM
Thursday: 9:00 AM – 7:00 PM
Friday: 9:00 AM – 7:00 PM
Saturday: 9:00 AM – 7:00 PM
Sunday: 11:00 AM – 5:00 PM


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Reviews
I used the check-in online feature and was given 1 PM time. When I arrived at 1 PM, I was told I need to wait 1.5 hours. What is the point of using online check-in service with an appointment time? There are plenty of other choices in the same shopping plaza - Great Clips and Sports Cut. Use them instead.
8 years ago (23-10-2017)
I went two years ago for the first time and actually enjoyed it. Due to the staff the stylist I absolutely loved quit. Iv'e decided to go back today to simply get a cut and if the stylist needs to straighten my hair in order for the cut to be precise I was comfortable with that (which is exactly what I said). I was told the next opening spot was at 5:00 which I said perfect. I just called back and spoke to Monica again, and she says "I only take appointments for chemicals. I have three people that are walk-ins here now so i'm not sure on the time". I said I'm confused because you said come in around 5:00, nothing was mentioned about walk-ins because if that was mentioned I would've came up right after speaking to you due to you cant make appointments for me since I'm just needing a cut and not needing anything chemically done for my hair. Nothing was said back!! I'm extremely disappointed and refuse to spend my money with someone with zero level of professionalism. I do not recommend anyone to use Monica! She does not communicate well nor listen and that is unacceptable in the business field. If she can't do that then I defiantly don't trust her with my hair. Will NEVER go here!
8 years ago (03-07-2017)
Poor customer service experience. Should have read and listened to other customer posts. Our whole experience was horrible. Stylist (African American lady) needs training in customer service.
8 years ago (26-11-2017)
Very bad Customer Service. Called this morning and scheduled at 2:00 pm appointment and spoke to Monica. When I arrived Monica said that I scheduled my appointment with Stephanie ( Monica never said who my appointment was with) and that she went home early because she wasn't feeling well. Never been here before and don't think I will ever try again.
8 years ago (02-01-2018)
Convenient location. Prices are quite high for what you get.
8 years ago (17-09-2017)
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