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Reviews, get directions and contact details for SpringHill Suites by Marriott Norfolk Virginia Beach

SpringHill Suites by Marriott Norfolk Virginia Beach
Address: 6350 Newtown Rd, Norfolk, VA 23502, USA
Phone: (757) 333-3100
State: Virginia
City: Norfolk
Zip Code: 23502


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours


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Reviews
I do not recommend anyone stay at this establishment because they do not offer customer service. We called and asked for the time breakfast ended and the service desk proceeded to tell us that we were notified at check-in not knowing that we were guests of the initial person who booked several rooms. Then after we ate breakfast, they would not allow us back into our room to shower on the day of our check-out because the cleaning lady cleaned the room as we were eating breakfast at 10 am, although checkout was not until noon. We had to get the supervisor involved to get back into our room. Also, there was a leak in the walls that left the carpet damp and none of the electric plugs by the beds worked, no lights and no alarm clock. There was no reasoning with the supervisors. Steer clear of this place. Please.
7 years ago (01-04-2018)
Sad to say this was not as clean as other SpringHill Suites we've stayed at. It was just shabby. Guest were smoking weed at the front door! No coffee at night; if there was coffee, no creamer. On a positive note, the front desk staff were nice, but the breakfast staffs were wonderful! Especially the little lady who brings out the food and greeted everyone with a big smile. She was so sweet!
7 years ago (08-01-2018)
Decent hotel for the price. The staff is friendly and the rooms are fairly spacious. The decor is very dated as well as the carpeting and furniture. We found several stains throughout our room that appear fairly old and the shower head was excessively strong.
7 years ago (21-04-2018)
Nice place, but wish they extended their breakfast hours. Even the cheap hotels end breakfast by 10:30 or 11 o'clock. This is there only down fall. :(
7 years ago (05-05-2018)
BEST. HOTEL SHOWER. EVER. I've been staying in hotels at least once a month for 19 years, and this hotel has the best shower of any. Amazing water pressure, (even on an the 4th floor) a good adjustable shower head with plenty of hot water.
7 years ago (21-03-2018)
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