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Reviews, get directions and contact details for Sprint Store

Address: 5739 Christie Ave, Emeryville, CA 94608, USA
Phone: (510) 596-0930
State: California
Zip Code: 94608


Opening Hours

Monday: 10:00 AM – 8:00 PM
Tuesday: 10:00 AM – 8:00 PM
Wednesday: 10:00 AM – 8:00 PM
Thursday: 10:00 AM – 8:00 PM
Friday: 10:00 AM – 8:00 PM
Saturday: 10:00 AM – 7:00 PM
Sunday: 11:00 AM – 6:00 PM

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Reviews
Yes 5 stars. I've been to this store a handful of times but NEVER had a good experience. EVER... Until last Saturday. Tramielle is probably the best salesman I've ever encountered in a cell phone store. If you HAVE to go to this particular sprint store ... look for Tramielle. He will take good care of you.
8 years ago (02-10-2017)
Awful, when you go there, you need to be ready for fight.(they look at you as an enemies ). Zero customer service
7 years ago (16-01-2018)
The worst customer service you can ever find. And the people can never solve any problems at all. The lake shore store is just as bad. If you ever wonder what the experience is like just walk into a bart train and thats your sprint store experience.
8 years ago (27-04-2017)
Jose was awesome. Took care of us from the start. Quick and easy process with him to switch to sprint and get a new phone. Excellent service, Jose!!
8 years ago (05-02-2017)
I came in at 7:15pm last night after work and it was pretty quiet thinking I'd be helped most wait time 5-10 min. There were 7-8 store reps around, 1 guy helping a couple get their phones, another lady up front helping 2 women together, 2 guys standing around talking to each other (not sure if they were off work?!?), and 1 girl training with 2 guys in which 1 of the guys training said he'd help me, kept walking back and forth and 20 minutes later the girl training tried to help me. She had no smile, didn't feel friendly (whatever, tired on I get it and so was I, but I tried to be friendly), and another 20 minutes later was done. He tested my phone to say he wanted to make sure it worked and it do. However, when I got home, my husband asked why his phone was not ringing? He said he tried using the land line to call but I picked up my phone instead! They ended up swapping phone lines!! Now I see why this place got 1 star! Been there before a couple times but tried to give them the benefit of the doubt, ugh so frustrating!!!! Anyway, I tried calling Sprint after 10pm, no luck. Called just now, 8:30am and said they can fix it by doing a "flip flop", but we would lose our pics, messages and contacts! WTH!!!! This is ridiculous!!!
9 years ago (22-12-2016)
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